7th August 2022
Low-code is the concept of enabling rapid development and improvement of software applications.
You map the process you want to create – including steps, actions and end points – and the software takes care of the rest. And once you have your low-code app, you can test, refine and improve it on an ongoing basis. That means you can:
A low-code development platforms lets you create an app by mapping the process you want to create – including steps, actions and end points – and the software takes care of the rest. And once you have your low-code app, you can test, refine and improve it on an ongoing basis.
Look at our flavour of low-code that business users and professional developers use, where you’ll typically find features that include:
And they can come with advanced features like such as connecting artificial intelligence (AI) to your applications. For example using a chatbot or virtual assistance to answer common questions. Or allowing developers to use bespoke code if needed, to ensure you are not limited by the technology. As well as automated regression testing which can be scheduled or triggered as part of your deployment process.
There are a multitude of creative ways you can use low-code in your organisation. Here are 4 great examples:
Simplify the order process by creating one low-code application that can be used by everyone in your company. That way, there’s no endless cycle of (unread) emails and everything syncs up nicely.
Get rid of data silos by creating one system to rule them all. Pull all your customer data together in one central repository that updates automatically. And retain complete control over who sees what and when.
Our low-code solution helps you create apps 10X faster by giving business users the tools they need to build products themselves. Say someone wants to build a mortgage application app. They drag and drop the components they need, get IT to test it and then (pending approval) upload it to your site. It’s as simple as that.
Spend less time in your inbox by creating a low-code app for storing admin documents. Meeting minutes, action lists, related content – you can drop it all in app and upload it to your intranet. You can even automate email alerts so people know when you’ve uploaded something relevant to them.
As organisations seek to improve efficiency, communicate better and give customers more personalised support, the right tech choice will impact customer satisfaction. By investing in the right tech partner, like Netcall, you will not only save money and sharpen processes, but look forward to increased loyalty and advocacy. It’s why 9 out of 10 customers recommend us.
Amid the rise of challenger banks, traditional financial services institutions have never been under more pressure to deliver the innovative and personalised service conferred by digital transformation. Many institutions struggle with how to achieve results. Low-code development offers an accessible conduit to digital transformation, with a host of other benefits.
Contact centres play a pivotal role in modern business operations, directly linking companies to their customers. The dynamic nature of customer service demands a comprehensive approach that goes beyond agent capabilities. This is where low-code application development comes into play.
In today’s fast-paced digital landscape, great customer experience has become a pivotal factor in the success of businesses across industries. To meet the growing demands of customers, companies are constantly searching for innovative ways to streamline their operations and enhance their interactions with clients.
Financial services CIOs are under the thumb. Ballooning inflation is squeezing them into doing more with less, while tighter regulations are driving a need to deliver positive customer outcomes. And then there’s the build vs. buy question.
Keep up with regular news from Netcall – you’ll hear about cut-through process automation and communications solutions to help you achieve your business goals faster.
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