Accelerate waiting list validation and reduce the total number of people waiting – cost effective and rapidly deployed.
80.4% response rate
13.2% discharge rate
“Using Netcall to validate our waiting list has increased the response rate from 50% to over 80% within 72 hours of contacting. This allows us to communicate directly and easily with patients to understand their healthcare requirements and keep our waiting lists up to date so we can offer earlier appointments to patients that still wish to be seen.”
Donna Steeles,
Assistant Director, Performance and Improvement
39% reduction in DNA’s
79% patient uptake
“We are hugely excited by this leap forward and strongly believe that this will help our patients to be better supported in their care.”
Dr Tamara Everington,
Haematology Consultant and Associate Medical Director, Hampshire Hospitals NHS Foundation Trust
In a healthcare landscape grappling with soaring waiting lists, exacerbated by the impact of Covid-19, the urgency to ensure those waiting still need treatment has never been greater. Our Waiting List Validation solution addresses these challenges efficiently and effectively – delivering high responses rates, typically leading to significant numbers of patients opting to be discharged from waiting lists.
Automated patient contact without the need for an admin army.
Use contact centre and clinician time more effectively.
Can be up and running in less than a fortnight, with high immediate response rates.
“We are already seeing the positive impact of this work for our patients, and the time staff previously spent on sending out appointment letters is being used to better support patients and make the most of every available appointment.”
Alex Whitfield
Chief Executive, Hampshire Hospitals NHS Foundation Trust