On demand webinar
Webinar with University Hospitals Coventry and Warwickshire NHS Trust
Watch our 25-minute on demand webinar and learn how University Hospitals Coventry and Warwickshire NHS Trust (UHCW) rapidly implemented our Waiting List Validation solution, achieving immediate tangible benefits.
Merlisa De Jesus, Head of Patient Access at UHCW, showed how they rapidly discovered how many patients wish to remain on their waiting lists — discharging 2,000 patients since June 2023 — supporting their goal of reducing the total number of those waiting.
In this webinar, you will discover how UHCW reduced patient wait times and improved engagement, and gain an actionable plan for your Trust to achieve similar success and waiting list validation best practices. Don’t miss this opportunity to learn how to validate and prioritise patient referrals effectively.
Reduce the total number of people waiting – cost effective and rapidly deployed
Netcall’s enhancements to our patient engagement Portal, Patient Hub, have significantly boosted letter read rates by 29%! Meaning more patients are engaging with important information, improving both safety and outcomes. Our ongoing commitment to feedback-driven improvements aims to reach a 70% read rate, ensuring even better patient experiences.
Netcall, a leading provider of AI-powered automation and customer engagement solutions, has today announced the appointment of Jaime Guercio as the company’s first-ever Senior Solution Consultant for adult and child social care.
Waiting lists are becoming increasingly longer. The manual system of dealing with patient enquirers can be long and not cost effective. Find out how AI can help you cut the cost and improve customer experience.