On demand webinar
Webinar with University Hospitals Coventry and Warwickshire NHS Trust
Watch our 25-minute on demand webinar and learn how University Hospitals Coventry and Warwickshire NHS Trust (UHCW) rapidly implemented our Waiting List Validation solution, achieving immediate tangible benefits.
Merlisa De Jesus, Head of Patient Access at UHCW, showed how they rapidly discovered how many patients wish to remain on their waiting lists — discharging 2,000 patients since June 2023 — supporting their goal of reducing the total number of those waiting.
In this webinar, you will discover how UHCW reduced patient wait times and improved engagement, and gain an actionable plan for your Trust to achieve similar success and waiting list validation best practices. Don’t miss this opportunity to learn how to validate and prioritise patient referrals effectively.
Reduce the total number of people waiting – cost effective and rapidly deployed
The hospital wanted to expand their use of RPA and they looked at dispensing prescription medication. It’s vital that patients are given the correct medication, especially those with severe allergies.
The Trust was chosen to be a Phase 2 trial site for the LAMP test – the trial was starting in literally a few weeks. They knew about low-code and how is it used to build apps ten times as fast as usual – could they build a new solution in time for the trial?
The Patient Administration System was being updated to give more flexibility to meet patient and staff needs, but the Trust wanted to enable more ways for patients to engage digitally with clinical services – and their contact centre solution was reaching capacity.