Digital interaction
Provide customers with choice and convenience. Enable smooth and satisfying conversations across chat, email, text and social media on any device.
On demand webinar
Webinar with University Hospitals Coventry and Warwickshire NHS Trust
Watch our 25-minute on demand webinar and learn how University Hospitals Coventry and Warwickshire NHS Trust (UHCW) rapidly implemented our Waiting List Validation solution, achieving immediate tangible benefits.
Merlisa De Jesus, Head of Patient Access at UHCW, showed how they rapidly discovered how many patients wish to remain on their waiting lists — discharging 2,000 patients since June 2023 — supporting their goal of reducing the total number of those waiting.
In this webinar, you will discover how UHCW reduced patient wait times and improved engagement, and gain an actionable plan for your Trust to achieve similar success and waiting list validation best practices. Don’t miss this opportunity to learn how to validate and prioritise patient referrals effectively.
Reduce the total number of people waiting – cost effective and rapidly deployed
Provide customers with choice and convenience. Enable smooth and satisfying conversations across chat, email, text and social media on any device.
Boost customer satisfaction with excellent call quality, smart routing and customisable voice options.
Customer preferences and new technologies are evolving at speed. Find out how your brand can stay relevant and accessible, meeting the needs of every customer. We’ll show you intuitive tools and how AI can make the difference.