On demand webinar
Webinar with University Hospitals Coventry and Warwickshire NHS Trust
Watch our 25-minute on demand webinar and learn how University Hospitals Coventry and Warwickshire NHS Trust (UHCW) rapidly implemented our Waiting List Validation solution, achieving immediate tangible benefits.
Merlisa De Jesus, Head of Patient Access at UHCW, showed how they rapidly discovered how many patients wish to remain on their waiting lists — discharging 2,000 patients since June 2023 — supporting their goal of reducing the total number of those waiting.
In this webinar, you will discover how UHCW reduced patient wait times and improved engagement, and gain an actionable plan for your Trust to achieve similar success and waiting list validation best practices. Don’t miss this opportunity to learn how to validate and prioritise patient referrals effectively.
Reduce the total number of people waiting – cost effective and rapidly deployed
Imagine a patient eagerly awaiting their appointment with a specialist, consumed by anxiety and uncertainty. Here’s why waiting well is so important for patients.
Cut call handling and wait times and ease your switchboard team’s burden. Swiftly direct callers and patients to their destinations without delay, removing the manual handling of calls and improving employee and patient experience.
Transform your CX effortlessly. With customer expectations on the rise, ensure satisfaction and retention. Explore solutions to thrive under pressure and exceed expectations.