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Are you frustrated with costly, legacy digital solutions that create silos and hinder your ability to deliver the best citizen services? It doesn’t have to be that way. Join us to discover how municipalities like yours can accelerate digital transformation and improve service delivery.
With the first year of annual reporting on the Tenant Satisfaction Measures (TSM) Standard complete, all results are expected to be published in Autumn 2024. And if those that have been published over the summer by some councils are anything to go by, many housing providers will be facing a wake-up call.
Process workshops are an important tool for anyone running any type of process management projects. Here are Netcall’s top tips to creating a great process workshop agenda.
Using Patient Hub, our secure online patient engagement portal, with appointment management, waiting list validation and more, Hampshire Hospitals have seen a dramatic reduction in manual admin, and improvements to the patient experience.
In his latest blog post, Richard Higginbotham discusses how many Trusts are having to take a proactive approach to embrace tech, such an automation and patient engagement portals, to address the mounting waiting lists.
CGI Energy Commission Suite as a software-as-a-service solution with API integration points for easy connectivity with existing systems, such as those responsible for finance or billing, is explained by Duncan Andersen, CGI’s Vice President responsible for leading the company’s activity in the UK’s Utility Retail sector, in this guest blog.
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Page Recruitment, leading Recruitment Process Outsourcing (RPO) business, discuss how they have rapidly advanced projects and delighted customers at the same time.
St Helens see the value of utilising technology to ease the workload, increase the speed of delivery for citizens, enthuse and retain their staff and also safeguard their services.
The ultimate process mapping guide. Want to learn how to get started? This guide covers everything from process maps to continuous improvement
