Keep in the loop with our cutting-edge advancements in communication and customer engagement. Embark on a voyage of innovation and excellence as you explore our resources and solutions, designed to empower your business and enhance your customer interactions.
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Our exclusive customer-only live webinar unveiling the latest AI-powered features of Liberty Converse CX.
A blunt axe can cut down a tree, but a sharper blade will lead to far better results. It’s the same in every line of work – the tools we choose are central to the outcome, as well as our overall experience of getting there.
Take a look at the fundamentals of activity-based costing and some of the tools you can use in your business to understand your own costs.
On Demand
Are you frustrated with costly, legacy digital solutions that create silos and hinder your ability to deliver the best citizen services? It doesn’t have to be that way. Join us to discover how municipalities like yours can accelerate digital transformation and improve service delivery.
With the first year of annual reporting on the Tenant Satisfaction Measures (TSM) Standard complete, all results are expected to be published in Autumn 2024. And if those that have been published over the summer by some councils are anything to go by, many housing providers will be facing a wake-up call.
Process workshops are an important tool for anyone running any type of process management projects. Here are Netcall’s top tips to creating a great process workshop agenda.
Using Patient Hub, our secure online patient engagement portal, with appointment management, waiting list validation and more, Hampshire Hospitals have seen a dramatic reduction in manual admin, and improvements to the patient experience.
In his latest blog post, Richard Higginbotham discusses how many Trusts are having to take a proactive approach to embrace tech, such an automation and patient engagement portals, to address the mounting waiting lists.
CGI Energy Commission Suite as a software-as-a-service solution with API integration points for easy connectivity with existing systems, such as those responsible for finance or billing, is explained by Duncan Andersen, CGI’s Vice President responsible for leading the company’s activity in the UK’s Utility Retail sector, in this guest blog.
