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CGI Energy Commission Suite as a software-as-a-service solution with API integration points for easy connectivity with existing systems, such as those responsible for finance or billing, is explained by Duncan Andersen, CGI’s Vice President responsible for leading the company’s activity in the UK’s Utility Retail sector, in this guest blog.
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Page Recruitment, leading Recruitment Process Outsourcing (RPO) business, discuss how they have rapidly advanced projects and delighted customers at the same time.
St Helens see the value of utilising technology to ease the workload, increase the speed of delivery for citizens, enthuse and retain their staff and also safeguard their services.
The ultimate process mapping guide. Want to learn how to get started? This guide covers everything from process maps to continuous improvement
Learn how to run a process mapping workshop with our easy to use guide full of tips, tricks and a clear plan to follow before, during and after the workshop
In his latest blog post, John Clarke discusses the vicious circle when it comes to handling patient communication in the NHS and how making more effective use of the data that Trusts hold about patients holds the key to breaking the chain.
Looking for alternatives to business process modelling notation – BPMN? There are some exciting alternatives available. In this blog we explore some of the options.
Whatever the reason for mapping processes, it’s essential to be clear on whether you start by mapping the As-Is or the To-Be process. In this blog we’ll explore the difference between As-Is and To-Be, providing a guide to help you to get started.
Operational excellence is a philosophy that focuses on problem-solving for constant, continuous improvement. We’ve talked about the importance of constant process improvement for your business in the past. It helps you both adjust to changing times and the availability of new tools. You can grow as a business whilst avoiding losing out on more revenue.
