Keep in the loop with our cutting-edge advancements in communication and customer engagement. Embark on a voyage of innovation and excellence as you explore our resources and solutions, designed to empower your business and enhance your customer interactions.
On Demand
In this on demand webinar, we address the critical issues of out-of-sync processes, quality gaps as well as the hidden costs of inefficiency.
Wakefield Metropolitan District Council needed to reduce its operating costs and improve service delivery, whilst freeing up staff to focus on debt recovery. Wakefield chose Govtech to help deliver these objectives and the subsequent digital transformation in Revenues & Benefits is still paying dividends.
Global employee benefits and engagement partner, Pluxee UK, had built an extensive process documentation library which was very difficult to maintain due to consumption of resource.
Salford’s Revenues Service identified operational challenges that needed to be addressed to clear a backlog, improve recovery rates and free up staff.
On Demand
ON-DEMAND: Get expert advice on how to gain a true 360-degree view of your tenants – ensuring their homes meet high standards — while actively listening to tenant feedback as you improve services.
NHS Highland was keen to implement a way to validate patients on their waiting lists and prioritise patients in order of urgency.
On Demand
Discover how a process led approach not only improves citizen experience but also reduces costs and creates valuable insights in this on demand webinar
As local authorities try to achieve more with less, low-code is emerging as a quiet success story in the UK when it comes to public sector digital transformation. This blog dig deeper and look at three reasons why more councils are using low-code platforms for many applications rather than traditional IT purchasing.
Discovering the value of process mapping in the NHS is an obvious step for many Trusts looking to address challenges. From improving patient communication and engagement to staff productivity and morale – the drive to spot opportunities for change has never been stronger.
