Resources: Get Insights on Automation, Apps and CX

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Page Outsourcing | Transforming Process Mapping and Stakeholder Management
Customer

Page Outsourcing | Transforming Process Mapping and Stakeholder Management

Page Outsourcing, a leader in recruitment process outsourcing (RPO), offers hiring solutions for business transformations and a wide range of managed HR solutions. By adopting Liberty Spark, Page Outsourcing were able to streamline process mapping and enhance stakeholder management efficiently and many more benefits.

Guide to Implementing Patient Initiated Follow-Up
Blog Post

Guide to Implementing Patient Initiated Follow-Up

Patient Initiated Follow-Up (PIFU) empowers patients to manage their follow-up care, reducing unnecessary appointments, optimising resources, and improving patient outcomes. Netcall’s Patient Engagement Portal, Patient Hub, supports PIFU implementation with features like appointment notifications, waiting list validation, and NHS App integration for enhanced efficiency.

Agentic Frameworks Using AI in the Liberty Platform 
Blog Post

Agentic Frameworks Using AI in the Liberty Platform 

Liberty Platform integrates agentic frameworks and AI to automate workflows and make intelligent decisions. Its tools, such as Liberty Converse CX, Liberty Create, and Liberty RPA, enhance customer engagement, empower app development, and streamline processes. This seamless platform helps businesses adapt and thrive in the automation era.

How Long Does It Take You To Understand What To Do In a Process?
Blog Post

How Long Does It Take You To Understand What To Do In a Process?

Even if you’ve been doing your job for years, there will always be parts of it that are complicated. All businesses have processes, policies and procedures to check  – making sure they are easy to understand and quick to check seems obvious but we find so many organisations struggle to make this a reality.