Keep in the loop with our cutting-edge advancements in communication and customer engagement. Embark on a voyage of innovation and excellence as you explore our resources and solutions, designed to empower your business and enhance your customer interactions.
Customer onboarding is a key component of any successful customer relationship, and it helps your customer service team navigate through their daily tasks, as your customer has a clear understanding of what is possible.
Flowcharts are useful for visualising processes, but they have limitations for business process management. Consistent standardisation is vital for clarity. While they’re excellent for quick representation, they lack detailed roles and information. Tools like Spark address these shortcomings with features for roles, data, sub-processes, and standardised notation, enhancing process management and improvement.
Nintex Promapp simplifies process mapping for non-experts but faces challenges with swim lanes, hidden steps, and a non-intuitive interface. Alternatives like Visio and Lucidchart also have limitations. Spark offers clarity, ease, and streamlined processes, ensuring everyone can understand and improve workflows without expert knowledge.
14 May
Online
Your Technology and AI, Creating Greater Value. Join us for Netcall: Now & Next 2025 to hear from the leaders of our platform, including customers and technology visionaries, to explore how AI and automation are shaping the evolution of your solutions.
Page Outsourcing, a leader in recruitment process outsourcing (RPO), offers hiring solutions for business transformations and a wide range of managed HR solutions. By adopting Liberty Spark, Page Outsourcing were able to streamline process mapping and enhance stakeholder management efficiently and many more benefits.
Discover how technology can be used to improve service delivery in the public sector and enhance citizen services.
Addressing increasing demands for AI integration and intelligent document processing in the insurance sector
Patient Initiated Follow-Up (PIFU) empowers patients to manage their follow-up care, reducing unnecessary appointments, optimising resources, and improving patient outcomes. Netcall’s Patient Engagement Portal, Patient Hub, supports PIFU implementation with features like appointment notifications, waiting list validation, and NHS App integration for enhanced efficiency.
Liberty Platform integrates agentic frameworks and AI to automate workflows and make intelligent decisions. Its tools, such as Liberty Converse CX, Liberty Create, and Liberty RPA, enhance customer engagement, empower app development, and streamline processes. This seamless platform helps businesses adapt and thrive in the automation era.
