Environmental 
sustainability report
2022

Netcall  is committed to reducing our environmental impact and enhancing our environmental policy and environmental management systems, to establish and measure improvement in this area.

The Group is continuing its journey to measure and improve its impact on the environment. And our business is committed to working towards “carbon-neutral” status — with an ambition to be carbon-neutral by the end of 2026.

During the financial year, Netcall has measured and is voluntarily reporting its Scope 1 and Scope 2 emissions, which reduced by 30% to 32 tonnes of carbon dioxide equivalent ‘tCO2e’ (FY21: 46 tCO2e).

Netcall has purchased carbon offsets for Scope 1 and Scope 2 emissions at the Loch Ness Afforestation Project.

It entails establishing a permanent, diverse, native forest that joins up established forests. The planting site is made up of a range of native tree species including: Caledonian Scots pine, sessile oak, hazel, downy birch, rowan, eared willow and aspen planted during spring 2022.

Netcall’s submission to the Science Based Targets Initiative has been successfully validated, providing a path to reduce emissions to net zero.

Digital transformation for the environment

In general, digital transformation increases automation and improves stakeholder engagement and communications. That makes processes and interactions more efficient, helping cut carbon emissions for our customers and their ecosystems.

So, by implementing our solutions and delivering our roadmap, Netcall helps support our customers’ environmental strategies — all while working towards our own environmental targets.

Reducing Scope 3 emissions

We are reducing our Scope 3 emissions to net zero by 2026. While we don’t have direct control over the majority of emissions in the Scope 3 category, they represent the bulk of our emissions. We are addressing them in our carbon negative commitment by the following methods:

• Implementing an environmental management system
• Improving supplier emissions data tracking and reporting
• Further improving energy efficiency of devices and software
• In our solutions, we are continuing to reduce carbon emissions and environmental impact throughout lifecycles.

Baseline: Financial year ending 30th June 2020

Additional details relating to the baseline emissions calculations: No prior Scope 3 emissions reporting.

Baseline year emissions:

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