Our Customers: Improving Experiences, Every Day

Addressing increasing demands for AI integration and intelligent document processing in the insurance sector

See how Rotherham NHS Trust tackled operational challenges by implementing automation to reduce waiting lists, enhance patient engagement, and improve communication. Netcall’s Liberty platform streamlined tasks, reduced call volumes, and improved diagnostics booking, enhancing patient experience and boosting productivity.

Cumberland Council’s proactive digital transformation embracing low-code, streamlined telephony and automated workflows to optimise digital efficiency and sustainability, saving resources and enhancing services for residents.

Recognising the need for efficient process mapping and improvement, Henderson Group were looking for a solution to enhance their understanding of workflows to facilitate better decision-making. Following a proof-of-concept journey, with two carefully selected departments participating, they could see the benefits of Liberty Spark, our process improvement solution, and began to roll it out across the rest of the business.

South Hams District Council wanted to address bottlenecks by automating and improving elements of processes and workflows. The used Liberty RPA for faster more efficient working.

South Lakes Housing Association uses Liberty Converse to deliver an efficient, streamlined customer experience in social housing

Network Rail’s station security processes relied heavily on paper documentation. Transitioning to digital would result in better use of time and resources.

Maximising digital automation in channel shift, to free up resource for reassignment into recovery. Find out how Kirklees council’s digital transformation has help them hit incredible targets.

Ocasa Homes was founded in 2018 and rapidly expanded to 80 staff, they needed to document processes to centralise crucial information.