Councils can unlock digital agility
Balancing demands for efficient service delivery with tight budget constraints, while maintaining high standards, is a constant challenge for local authorities. This often leaves little room for innovation or service improvement.
Our infographic shows you how councils can overcome these challenges and embrace low-code solutions, transforming digital services to save money, increase efficiencies and enhance citizen experience.
Open the infographic now to see the full picture:
Get your copy of our FREE guide now and accelerate your journey with low-code.
Amid budget cuts and a cost-of-living crisis, driven in part by the inflation rate, many already struggling local councils are finding it difficult to persevere with wider community impacts — like creating jobs, building homes, supporting businesses and investing in new infrastructure. So how do local authorities ensure long-term sustainability and cost savings?
Passionate about providing a better service to its citizens, Tewkesbury Borough Council is focused on identifying digital options for efficiency — through an ongoing service review focused on improving customer experience and back-office processes.
Following the successful service consolidation and implementation of a new Netcall contact centre platform a few years before, the team was eager to harness the full potential of its integrated chatbot technology.