Councils can unlock digital agility
Balancing demands for efficient service delivery with tight budget constraints, while maintaining high standards, is a constant challenge for local authorities. This often leaves little room for innovation or service improvement.
Our infographic shows you how councils can overcome these challenges and embrace low-code solutions, transforming digital services to save money, increase efficiencies and enhance citizen experience.
Open the infographic now to see the full picture:
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Wandsworth was using an earlier version of Liberty Converse, our omnichannel contact centre solution, and were keen to access the latest digital communication functionality that Converse now offers.
Rent arrears within social housing have reached worrying levels. However, future-focused leaders have the power to usher in a new era of financial sustainability in the sector, through strategic implementation of the right technology.
For nearly 15 years, local authorities have had to face and manage the twin challenges of decreased funding while demand for statutory services increases (the services they are legally required to provide).