Valleys to Coast | Agile case management
Valleys to Coast needed a single case management solution with the flexibility for in-house staff to create and adapt service apps to meet changing tenant needs.
How housing providers can unlock innovation
Many social housing providers are balancing demands for better tenant engagement and operational improvements to meet compliance requirements. Add tight budgets to the mix and you’re left with little room for innovation.
Our infographic show you how you can overcome these challenges. By embracing the power of low-code solutions, you can transform tenant experience, streamline workflows and save money.
Open the infographic for a high-level snapshot or download all three FREE guides below
“Liberty Create has enabled us to put our agile principles into practice and deliver value, often and continuously. And the real-time reporting is making a significant difference to understanding service stresses and how we should allocate resource.”
Neil Tamplin
IT / Digital Services Manager, Valleys to Coast
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Valleys to Coast needed a single case management solution with the flexibility for in-house staff to create and adapt service apps to meet changing tenant needs.
Housing Associations are squeezed on budgets and under pressure to comply with stricter social housing regulations, providers need to tick all the boxes for efficiency, tenant experience and regulatory compliance. That means doing more with less. Enter intelligent automation.
Tenant Satisfaction Measures (TSMs) aim to improve the lives of social housing tenants — making sure they are listened to, able to live in safe homes in good repair and their complaints are well handled. They form part of a set of ways, laid out by Government to improve things for people living in social housing.