Resources: get insights on intelligent automation, apps and CX

Keep in the loop with our cutting-edge advancements in communication and customer engagement. Embark on a voyage of innovation and excellence as you explore our resources and solutions, designed to empower your business and enhance your customer interactions.

18 March
NEC Birmingham
Digital Health Rewired 2025
Event

Digital Health Rewired 2025

Join us in March at Digital Health Rewired, the premier educational conference and networking event for health IT, taking place at the NEC in Birmingham.

Guide to Implementing Patient Initiated Follow-Up
Blog Post

Guide to Implementing Patient Initiated Follow-Up

Patient Initiated Follow-Up (PIFU) empowers patients to manage their follow-up care, reducing unnecessary appointments, optimising resources, and improving patient outcomes. Netcall’s Patient Engagement Portal, Patient Hub, supports PIFU implementation with features like appointment notifications, waiting list validation, and NHS App integration for enhanced efficiency.

Agentic Frameworks Using AI in the Liberty Platform 
Blog Post

Agentic Frameworks Using AI in the Liberty Platform 

Liberty Platform integrates agentic frameworks and AI to automate workflows and make intelligent decisions. Its tools, such as Liberty Converse CX, Liberty Create, and Liberty RPA, enhance customer engagement, empower app development, and streamline processes. This seamless platform helps businesses adapt and thrive in the automation era.

How Long Does It Take You To Understand What To Do In a Process?
Blog Post

How Long Does It Take You To Understand What To Do In a Process?

Even if you’ve been doing your job for years, there will always be parts of it that are complicated. All businesses have processes, policies and procedures to check  – making sure they are easy to understand and quick to check seems obvious but we find so many organisations struggle to make this a reality.