Resources: get insights on intelligent automation, apps and CX

Keep in the loop with our cutting-edge advancements in communication and customer engagement. Embark on a voyage of innovation and excellence as you explore our resources and solutions, designed to empower your business and enhance your customer interactions.

How Much Time Do You Waste Double-checking Work?
Blog Post

How Much Time Do You Waste Double-checking Work?

People are constantly double-checking work in organisations, and it can feel like a real waste of time. Often this is purely due to poor or overly complicated documentation that is difficult to read and understand. It might be a good idea however to verify what exactly needs to be checked for regulatory reasons and understand the recommended guidelines for this.

On Demand
Govtech | Discover webCAPTURE: Automation Made Simple On Demand
Event

Govtech | Discover webCAPTURE: Automation Made Simple On Demand

Discover webCAPTURE: Simple Automation with Govtech Solutions. See how Govtech makes revenues automation easy for councils. Watch the webinar for real-world examples, live demos, and how intelligent automation saves time and improves citizen services.

9 Core Steps to Transform Tenant Engagement
Resource

9 Core Steps to Transform Tenant Engagement

Many social housing providers are balancing demands for better tenant engagement and operational improvements to meet compliance requirements. Add tight budgets to the mix and you’re left with little room for innovation. Our infographic show you how you can overcome these challenges. By embracing the power of low-code solutions, you can transform tenant experience, streamline workflows and save money.

Insight to Engagement – The Value of Knowing your Tenants
Blog Post

Insight to Engagement – The Value of Knowing your Tenants

Complying with consumer standards means knowing your tenants – understanding the people behind the doors of the homes you provide. Most importantly, you’re tasked with showing how you use that information to enhance tenant engagement and evolve your business.

Why UPN is best for process improvement methodologies  
Blog Post

Why UPN is best for process improvement methodologies  

UPN (Universal Process Notation) simplifies business process mapping through easy-to-understand visual diagrams. Unlike paper-based methods, UPN offers a standardized approach that ensures clarity and efficiency. Learn how UPN can transform your process improvement methodologies for better results.

What is RACI? 
Blog Post

What is RACI? 

Unsure about RACI? You may have heard the acronym but if you are unsure – read Spark’s guide: What is RACI Responsibility Matrix to learn what it should be used for.