Process Mapping Software

Unlock the power of process mapping tools and accelerate your digital transformation. With Liberty Spark, you can map, visualise and optimise your processes with ease, empowering your team to uncover efficiencies, improve understanding across your organisation and collaborate more effectively.

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Accelerate your transformation with process mapping

Transform how you manage processes with Liberty Spark. Designed for both business users, our process mapping software makes process documentation and improvement faster and simpler than ever.


Break down inefficiencies, streamline operations and drive continuous improvement. Bridge the gap between teams, optimise workflows and accelerate your transformation with a connected, smarter approach to process mapping.

Organisations using our process mapping software

Benefits of our process mapping and improvement platform

Liberty Spark can be used as a stand alone solution or as part of our Liberty platform, giving you the tools to make your best ideas happen – at speed and scale.

See our process mapping tool in action

How can process mapping help you?

Business intelligence

Get the full picture of how your organisation operates and use data-driven insights to drive continuous improvement.

Compliance management

Ensure clarity, accountability and peace of mind that your processes align with internal policies and external regulations.

Low-code app development

Spot opportunities to streamline or improve operations and build the exact tools you need using Liberty’s low-code platform.

Process automation

Identify repetitive, time-consuming tasks and automate them end-to-end with Liberty RPA to save time and money.

Customer engagement

Uncover insights that help you design better contact centre experiences for both customers and teams.

Use AI to your advantage

See where you can accelerate workflows and boost productivity with business-ready AI using the Liberty platform.

See what our customers say…

We chose Liberty Spark as our solution because it’s perfection as far as simplicity goes… Everyone can look at a Liberty Spark map and understand it. Everything can be broken down into two types of boxes – what we’re doing and why we’re doing it.

Stuart Morgan

Design Engineer, Carte Blanche

Our process mapping and improvement solution works well with:

Contact centre solutions

For a next-generation AI-powered cloud contact centre solution, look no further than Liberty Converse. Create contact centre experiences that your teams and customers will value. Delight your customers with a powerful fusion of self-service automation and human interaction while empowering your teams with the essential tools for exceptional service.

Robotic Process Automation

Automate smarter and free up your talent. With intelligent Robotic Process Automation (RPA), you can streamline your processes and boost efficiency. Liberate your people to use their talents better by releasing them from time-consuming, mundane, repetitive tasks.

Intelligent Document Processing

Automate and optimise your document workflows to redefine your processes, saving significant resource time and money, with Liberty IDP, our AI-driven Intelligent Document Processing software.

Low-code application development

Build faster and better with enterprise low-code. Empower teams to rapidly build and develop their own game-changing applications with low code using Liberty Create. Deliver better experiences and streamlined workflow with fewer resources.

Learn more about process mapping and improvement:

Process Map Alternatives to Flowcharts 

Let’s dive into the world of process mapping with flowcharts, their limitations, and some possible process map alternatives to consider. They may therefore seem to be the perfect solution to visually mapping your business processes – but there are challenges to solely relying on them.

Frequently asked questions

Business process mapping helps visualise the workflows within a business using detailed flow diagrams. This visual representation provides a clear understanding of how processes currently operate while highlighting inefficiencies or areas for improvement. The insights gained enable leaders to drive continuous improvement and accelerate transformation.

The cost of process mapping tools varies depending on the provider and the features included. In addition to these pricing elements, there are other costs associated with these platforms, such as training, set-up fees, integration fees and add-on features.

UPN, or Universal Process Notation, uses symbols to describe business processes in a universal way. It is the simplest format of process mapping, quick to learn and straightforward to read. Business process notations, such as UPN and BPMN, are standardised methods of mapping business processes in a visual form.

We map business processes to understand how any work is done in an organisation. We use diagrams to show how the work and data flows through an organisation. It’s a great way to understand complicated processes because we can look at them visually. UPN saves you time, engages your team and stakeholders and creates a long-lasting legacy that everyone can collaborate on.

Liberty Spark