Now it’s faster and easier to map and evolve your processes. Achieve a wealth of business benefits beyond compliance – and accelerate your transformation.
Advance beyond static, time-consuming process mapping.
Now everyone can rapidly document and continuously improve how your business runs – at scale.
Meet your compliance goals more easily using intuitive tools and an easy-to-consume format that’s accessible for everyone.
Map, centralise and connect processes to support a culture of continuous improvement as your business evolves.
Improve engagement and ownership across teams in the business. Ensure everyone is on track, responsible and accountable.
Use Spark as your workflow transformation launchpad. Embrace low-code tools, AI and robotic process automation.
Spark gives you a powerful way to uncover, analyse and optimise your business processes through discovery, mapping and collaboration.
Use Spark as a standalone solution or get more value as part of the Liberty family of solutions.
Check out our demo. Discover why it’s now faster and easier to map and evolve your processes.
Liberty Spark is a huge help to teams working in digital transformation, programme management, governance, risk and compliance, quality management and policy creation in areas such as HR. You can capture how each area works – and then orchestrate change.
Ensure everyone can see how your business ticks – and use Spark’s data-driven insights to drive improvement.
Get clarity, certainty and accountability that your processes meet the grade and are aligned with corporate goals.
Use Spark to spot where apps could add value – and build exactly what you need yourself using Liberty’s low-code tools.
Identify which workflows and repetitive tasks are ripe for automation – and make this happen with Liberty RPA.
Use Spark to uncover fresh opportunities to create contact centre experiences that your teams and customers will value.
See where you can accelerate workflows and boost productivity with business-ready AI using the Liberty platform.
“We chose Liberty Spark as our solution because it’s perfection as far as simplicity goes… Everyone can look at a Liberty Spark map and understand it. Everything can be broken down into two types of boxes – what we’re doing and why we’re doing it.”
Stuart Morgan
Design Engineer, Carte Blanche
First – what is a process? A process is a set of activities or tasks that are carried out to deliver an outcome. For most organisations, that outcome is usually tied to revenue.
The number of activities described or the outcome achieved can be completely individual to any organisation or person. While some processes are pretty similar, it’s always worth talking through them first, to make sure that they are accurate.
Learning how to run a process mapping workshop is a great way to quickly capture, understand and improve processes. It brings people together, aligns them and provides a fantastic opportunity to generate new ideas.
Process mapping workshops are brilliant for generating conversations and collaboration. They should be structured. You need to guide the conversation to ensure you get the desired outcome. For this, you need a process framework or notation that’s easy to use and guides the conversation. Don’t try to do too much at once. Think carefully about which process you’re going to map.
UPN, or Universal Process Notation, uses symbols to describe business processes in a universal way. It is the simplest format of process mapping, quick to learn and straightforward to read. Business process notations, such as UPN and BPMN, are standardised methods of mapping business processes in a visual form.
We map business processes to understand how any work is done in an organisation. We use diagrams to show how the work and data flows through an organisation. It’s a great way to understand complicated processes because we can look at them visually. UPN saves you time, engages your team and stakeholders and creates a long-lasting legacy that everyone can collaborate on.
People are constantly double-checking work in organisations, and it can feel like a real waste of time. Often this is purely due to poor or overly complicated documentation that is difficult to read and understand. It might be a good idea however to verify what exactly needs to be checked for regulatory reasons and understand the recommended guidelines for this.
Unsure about RACI? You may have heard the acronym but if you are unsure – read Spark’s guide: What is RACI Responsibility Matrix to learn what it should be used for.
Let’s dive into the world of process mapping with flowcharts, their limitations, and some possible process map alternatives to consider. They may therefore seem to be the perfect solution to visually mapping your business processes – but there are challenges to solely relying on them.
A business process refers to the series of steps your organisation takes to accomplish a certain goal. When they work well, these actions should reflect the revenue you receive, or your other markers of success.
