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We deliver smarter business outcomes and great experiences while creating value for investors.
We are a UK-based enterprise software company with an innovative and expanding solutions portfolio to support organisations on their digital transformation journey. Our versatile Liberty platform provides outstanding intelligent process automation and customer engagement tools, helping organisations work faster, more efficiently and with a better customer and employee experience.
Our customers span the enterprise, healthcare and government sectors. These include two-thirds of NHS acute health trusts and leading corporates, such as Legal & General, Lloyds Banking Group, ITV, Nationwide Building Society, Santander and Aon.
Revenue to
£39.1m
Adjusted ebitda to
£8.4m
Annual cloud contract value to
£22.3m
Non-Executive Chair
Henrik Bang joined Netcall in January 2004 as CEO and was appointed Non-Executive Chairman in January 2024. Previously he was Vice President in GN Netcom 1999-2004, part of the Danish OMX listed GN Great Nordic Group. Before that he held a number of international management positions in IBM and AP Moller-Maersk Line.
Chief Executive Officer
James Ormondroyd joined Netcall in July 2010 as Group Finance Director and was appointed CEO in January 2024. He has over 20 years of experience in the software industry, having previously spent five years as Finance Director of Telephonetics plc and prior to that five years as Finance Director at World Television Group plc. James is a Chartered Accountant and graduated from The University of Manchester having read Physics.
Chief Financial Officer
Richard Hughes joined Netcall in November 2023 as CFO and was appointed as an Executive Director in December 2023. Richard was previously CFO of Proactis Holdings Limited (formerly Proactis Holdings plc) and prior to that was part of the senior management teams at Pace plc and ARRIS International plc. He has extensive experience in commercial finance, financial control, accounting, reporting, compliance and governance from his role working across the UK, Europe, Asia Pacific, South America and the US. Richard is a Fellow of the Institute of Accountants in England and Wales.
Non-Executive Director
Michael Jackson joined the Board in March 2009 and was Non-Executive Chairman until December 2023. He founded Elderstreet Investments Limited in 1990 and is its Executive Chairman. For the past 25 years, he has specialised in raising finance and investing in the smaller companies quoted and unquoted sector. Michael has been Chairman of two FTSE 100 companies and from 1997 until August 2006 was Chairman of The Sage Group plc.
Non-Executive Director
Nigel Halkes was appointed to the Board in December 2023 as a Non-Executive Director and is Chair of the Audit Committee. Nigel is a Fellow of the Institute of Chartered Accountants in England and Wales, qualifying with EY. He spent 35 years at EY and retired as Managing Partner, UK and Ireland markets in 2013. Between 1995 and 2003 Nigel was EY’s National Industry Leader for Technology, Media & Telecoms. Nigel also currently sits on the boards of Hargreaves Services PLC and Tribal Group PLC.
Non-Executive Director
James Platt was appointed to the Board in October 2024. Bringing extensive experience of operational transformation and technology innovation, his previous roles include Group Chief Operating Officer of Aon PLC, CEO of Aon’s global digital business, CEO of Aon’s insurer consulting business and also served on Aon’s global executive committee and co-chaired the firm’s risk committee. Prior to Aon, James was a Partner and Managing Director in the Boston Consulting Group (BCG).
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Our commitment to environmental sustainability is integral to our operations and is reflected in our policies, practices and strategic goals. Netcall is committed to reducing its environmental impact and enhancing its sustainability practices.
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