Liberty delivers enterprise-grade AI in a unified platform. Safely, securely and cost-effectively unlock the potential of generative AI, natural language processing and machine learning to enhance user experiences, elevate customer satisfaction and streamline operational workflows.
From automating conversations to enhancing human interactions and driving intelligent workflows, Liberty equips you with the tools to design, automate and optimise processes for maximum impact. Liberty integrates AI capabilities seamlessly across the platform, enabling rapid and secure deployment of generative AI, natural language processing and machine learning.
Netcall has worked with AI-driven solutions for over a decade. We can help demystify the hype around AI and provide practical, intelligent solutions that will get the results you’re looking for.
Get straight to work and use AI to augment your teams’ talents, automate intelligently and create meaningful experiences for employees, customers and stakeholders.
Always stay in control. Rely on safeguards for data protection, reliable technology and robust security – it’s all locked in with the Liberty platform.
Create seamless workflows, deliver friction-free processes and enable faster, better decision-making. Combine automation with AI to transform work and increase productivity.
Empower customers and teams to resolve enquiries faster with digitally-fluent experiences. Simplify journeys for customers and optimise contact centres with intelligent automation.
Remove the complexity of juggling multiple vendors and unlock the full potential of AI in a single platform that integrates customer experience, automation and rapid application development. One platform, endless possibilities.
Find out why 75% of NHS Trusts and Boards rely on Netcall. Put simply, we’ll enable you to achieve your NHS organisation’s goals faster.
We’re enabling councils to improve services for citizens while making dramatic savings.
With Netcall, housing providers can resolve issues faster, access valuable reports in real-time and save your staff from mundane tasks.
Netcall is at the cutting of edge of innovation for retail and consumer goods. Work with us to connect stores, customers and contact centres with a single platform.
Netcall enables leading banks and other financial services brands to become more agile in a highly-competitive space.
Netcall helps insurance companies to transform how they manage policy servicing, claims, new business and customer engagement.
We work with some of the UK’s largest field services organisations, understanding their complex challenges and finding robust solutions.
Your teams know the issues – and low-code lets them create answers to a host of business challenges.
Tap into your vast data assets and gain richer, bias-free insights by using machine learning (ML) models that can predict future outcomes.
Use standardised off-the-shelf ML models to handle sentiment analysis, entity extraction, key-phrase extraction and other areas of innovation.
Take the pressure off your contact centre team and improve customer satisfaction. Use intelligent bots to support and manage interactions and resolve routine questions.
Revolutionise omni-channel contact, boosting efficiency, personalisation and satisfaction through AI-powered interactions with natural language processing (NLP).
Use computer vision and optical character recognition to deliver robust and intelligent automation. Extract information from images and documents – enhancing efficiency, accuracy and decision-making.
“We’re using the AI capabilities of the Liberty platform to make sure service levels are kept really high and, ultimately, to help identify and look after those customers who need us most.”
Ed Eaves
Head of Savings Operations, Hampshire Trust Bank
UK Power Networks utilised the power of Liberty Create, our low-code platform, to quickly deliver many successful automated projects, and revolutionised many services for customers.
Network Rail needed a seamless, digital RAMS approval system to make it quicker and easier to manage and provide visibility and updates to all parties.
The Lean Improvement Team are tasked with up-skilling and empowering employees to consistently achieve better business results. As 60% of their time was spent administering the process and arranging assessment appointments, they needed a more efficient, effective way to collaborate with teams across the organisation.
The SAP CRM system is a core tool at UK Power Networks – it was robust but without automation capability. Using Liberty Create, they set out to integrate the CRM and to automate several elements of a process
