of respondents from retail feel they need better digital skills for their job
of new business apps developed by organisations will use low-code/no-code technologies by 2025
of large UK companies say tech is more important now than five years ago
Netcall enables you to achieve your business goals faster as you respond to new challenges and opportunities in the retail and consumer goods marketplace.
Tap into our deep retail know-how and rely on proven tech.
Share your goals and get wise advice and jargon-free support.
Respond quickly to retail changes and regulations.
Delight shoppers with a step-change in service levels.
Transform at your speed – to fit your timelines and budgets.
Solve tomorrow’s retail challenges, with our far-sighted roadmap.
Connect stores, customers and contact centres with a single platform.
Get everything in sync and deliver apps that work harder for you.
“This CX focus is why we ended up choosing Netcall. And the technology has been proven. At Dreams, the name Netcall has become synonymous for successful projects. With Liberty Converse, we got everything that we were promised and it has worked so well for us.”
Sam Johnson
Head of Customer Services, Dreams
“RPA is now one of those conversations that appears in team meetings. They are now thinking about what they are doing and why. And what is the benefit? We are starting to think about how we can do things differently.”
David Robson
IS/IT Director, ATS
“I honestly don’t know how we would have coped without Liberty RPA. We wouldn’t have been able to deal with the re-seating until the regulations were announced – now, with the robot, we can prepare for the future without spending a lot of money.”
Stefan Esselens
Chief Technology and Innovation Officer, Sportpaleis Group
“Delivering great customer experience has always been important to NCP. As the frontline of our brand, our contact centre plays a vital role within this. The ability to understand our data in real-time and ask “why” ensures we are well-equipped to deliver positive outcomes, even in unexpected circumstances.”
Hema Nagar
Head of Marketing, NCP
Our capabilities are evolving at speed, enhanced by a growing partner eco system that includes niche specialists and global advisory firms.
Build faster and better with enterprise low-code. Empower teams to rapidly build and develop their own game-changing applications with low code using Liberty Create. Deliver better experiences and streamlined workflow with fewer resources.
Automate smarter and free up your talent. With intelligent Robotic Process Automation (RPA), you can streamline your processes and boost efficiency. Liberate your people to use their talents better by releasing them from time-consuming, mundane, repetitive tasks.
For a next-generation AI-powered cloud contact centre solution, look no further than Liberty Converse CX. Create contact centre experiences that your teams and customers will value. Delight your customers with a powerful fusion of self-service automation and human interaction while empowering your teams with the essential tools for exceptional service.
