Enhance your Municipality’s performance with Liberty digital solutions

We are excited to be bringing Liberty platform to Canada. Our end-to-end citizen experience solutions can help you deliver great digital services, integrate with or replace your legacy applications to reduce costs, tackle security vulnerabilities and overcome your teams’ frustrations, while improving services for citizens.

Get in touch for a demo
Low-code Citizen Portal for Local Government

1 in 4 local authorities

Netcall enables you to achieve your business goals faster in a rapidly changing world. We are a UK-based company that provides versatile, high-impact solutions for process automation and customer engagement using a single platform and a far-sighted roadmap designed for your needs.

There are significant synergies between UK and Canadian local government. Our deep understanding of public sector is gleaned from partnering with 1 in 4 councils in the UK.
We empower your teams to deliver great citizen services with a platform for faster transformation.

Unleash innovation

Launch new digital services faster and at lower cost – keeping up with the latest innovations.

MISA members

We are a MISA partner with a focus on sharing best practices and collaboration among peers

Happy customers

Our clients see us as genuine partners – 9 out of 10 customers would be happy to recommend us.

Adur & Worthing Councils
Bracknell Forest Council
Blackburn with Darwen Borough Council
Sevenoaks District Council

20+ year’s experience delivering services


Reporting a missed garbage collection

Scheduling a bulky waste collection

Reporting streetlight issues

Reporting noise concerns

Requesting tree pruning of a street tree

Reporting environmental issues

Full range of licensing such as markets, taxis, tattoos, pets, etc.

Building and planning related services

Enhance your Municipality's performance

Liberty for Municipal Government

Accelerate your digital transformation journey. Build meaningful citizen experiences and enable your staff with connected workflows, data and AI-powered processes.

Focus on citizen outcomes and take control

Citizen Hub is a full-stack, low-code case management, workflow and process automation solution for municipalities. You get access to valuable apps designed specifically for local governments and can join a collaborative community with your peers. Netcall’s easy-to-use tech gives municipal users the power of low-code development to constantly improve services quickly and cost-effectively. Our Manifesto for Local Government lays out our statement of commitment to local government, enabling local government to deliver great citizen-centric digital services.

Liberate data from legacy applications

Create friction-free digital processes and produce actionable insights. Integrate legacy applications and no longer rely on third-party vendors.

Deliver end-to-end digital services

Our solutions work for everyone, from direct touch-points with citizens and front-line advisers to back-office operations.

Access easy-to-use tools

Our powerful low-code digital platform gives you digital autonomy now and flexibility to adapt to future challenges.

Utilise out-of-the-box applications and integrations

Our solutions and growing community give you access to hundreds of pre-built applications and integrations – purpose-built for local government needs.

£1m

savings in licensing for Croydon Council

Follow the story

£100k+

net of investment over 18 months at Tewkesbury Council

Read the story

£800k

licence fee saving for Newcastle City Council & 2,100 hours saved

Take a look
Waverley Borough Council

“Collaborating and using the AppShare is one of the major positives of the Liberty Platform and Citizen Hub. All local authorities are feeling the same pain points, providing the same services. We’ve shared some of our work with the Netcall Community – we can all benefit from processes that councils up and down the country are implementing.”

Linda Frame, IT Manager, Waverley Borough Council

Lancashire County Council

“To meet our complex service needs, our team has been able to really use Liberty’s Code Studio and its pre-built components to deliver on our unique design requirements. Without Liberty we wouldn’t have been able to deliver the level of quality apps we’re building.”

Sharon De Vall

Digital Strategy Manager, Lancashire County Council

South Hams District Council

“AppShare gave us a fantastic start. With a little technical help from Netcall, we were able to deploy a live process, built from scratch, that suited our requirements in less than a week from taking delivery of the Liberty Create program. The new app saved our case management team time by automating as much of the business logic as possible.”

Mike Ward

Head of IT Practice, South Hams District Council

Hear from our experts

Ready to take the next step?

Get in touch today to discover how Citizen Hub can revolutionise your municipal government operations.
Let’s turn our conference conversation into tangible results for your community.

Get in touch

You might also be interested in…

Integrate and Connect

Integrate and Connect

The best digital services rely on immediate access to accurate data. Now you can simplify integration, thanks to our silo-busting tools. Suddenly, your apps come to life. Take a closer look.

Insurance

Insurance

Netcall helps insurance companies to transform how they manage policy servicing, claims, new business and customer engagement. We reduce friction in the insurance value chain.

Switchboard

Switchboard

Make your operators more efficient with our bespoke switchboard. Built on our leading Liberty Converse contact centre solution, this ringfenced feature is built specifically for the healthcare sector that needs a modern Switchboard function.

Low-code citizen portal for local government