Prevent missed appointments, optimise capacity, and enhance patient experience with scheduled or real-time notifications and reminders.
The Notifications and Reminders Application helps to reduce the number of patients missing their appointments, or ‘DNAs’ (Did Not Attends). These missed appointments not only disrupt the healthcare workflow and negatively impact waiting lists but also impact the overall patient experience.
Notifications and Reminders is part of Patient Hub, our digital Patient Engagement Portal.
Minimise DNAs by sending instant notifications and reminders.
Reduce the number of did-not-attends and wasted appointments.
Reduce the administrative burden on your team, thanks to automation.
Our Notifications and Reminders Application enables timely and effective digital communication with patients to keep them informed and ensure appointments are not forgotten. By delivering instant notifications and reminders by SMS, it prevents costly DNAs. Staff can also issue updates, guidance, and critical information, reducing disruptions and improving overall quality of care.
Minimise DNAs:
Prevent missed appointments and optimise capacity.
Improve patient experience:
Remind patients of their appointment so they don’t forget.
Streamlined workflow:
Easy integration with PAS systems.
Efficient resource allocation:
Reduce costly rebookings.
Enhanced care quality:
Provide critical information and updates promptly.
Our specialist team are on hand to chat through your challenges with missed appointments and demonstrate how our solutions can help.
With great pride we can announce that Rotherham NHS Foundation Trust and Netcall were runners up in the Digital Innovator of the Year at the HSJ Digital Awards 2024.
09 July 
Royal Armouries Museum, Leeds 
Join us at the biggest gathering of healthcare professionals and key technology experts. Charterhouse’s 2024 technology in healthcare summit is exclusively for NHS Trusts in the UK. In collaboration with NHS England they will explore the future of AI in Healthcare.
Liverpool Women’s NHS Foundation Trust is proud to announce the procurement of Netcall’s Patient Hub, a cutting-edge patient engagement portal. This partnership marks a significant step towards enhancing the quality of care and communication for patients in the region.
On Demand 
Watch now, The Rotherham Foundation NHS Trust’s journey to transform their diagnostic operations.