Changing the Game: Beyond ‘Just’ Low-code
The benefits of a unified digital transformation platform for building societies, banks and specialist lenders – beyond ‘just’ low-code.
Unlock the potential of our digital finance solutions designed for banks, building societies and mortgage providers. Liberty for Financial Services helps businesses improve productivity, scale faster and enhance operational efficiency.
of new business apps developed by organisations will use low-code technologies by 2025
of large UK companies say tech is more important now than five years ago
time faster the process it took financial services to develop full-stack applications than standard development with low-code platforms
Our finance, banking and mortgage automation software helps you to achieve your digital transformation goals faster.
Develop and deploy digital financial services applications quickly using our low-code platform. Automate workflows, integrate seamlessly with existing systems, anticipate customer needs, identify trends and deliver more personalised services.
Automate essential financial processes like account management, loan approvals and payments to minimise manual tasks and improve response times. Allow teams to focus on building customer relationships while reducing operational costs.
Liberty for Financial Services integrates with analytics tools to give you a unified view of your business. Quickly analyse customer behaviour, transaction patterns and market trends to make informed decisions.
Built-in security features and best practices help you meet regulatory requirements while cutting the costs of manual processes and human error. Real-time data analysis flags unusual patterns and detects potential fraud early.
Allow your team to automate workflows, configure processes and develop digital solutions without constant IT intervention. Decrease reliance on technical teams while maintaining flexibility and control over operations.
Automate end-to-end financial workflows to eliminate inefficiencies. Enhance collaboration across departments, reduce processing times and improve accuracy.
Liberty for Financial Services keeps teams and customers connected across multiple contact channels. Our digital solutions for financial services deliver tailored user experiences and integrate seamlessly with core systems across the sector.
In a fast-moving landscape, our low-code platform empowers your team to create custom applications that meet industry-specific needs. By empowering your team to develop solutions with minimal coding, we reduce reliance on IT, shorten development cycles and enable faster adaptation to regulatory changes and market demands.
Consolidate context and deliver personalised interactions across every channel. With all the information your agents need in one place, you can resolve customer inquiries on the first contact. Our omnichannel solutions support a variety of communication channels, including phone, text, email and social media, ensuring your customers always get the service they need.
Enhance efficiency, accuracy and scalability by automating routine tasks in financial services. RPA helps improve consistency, reduce costs and free up your team to focus on high-value activities.
Unlock the power of AI to transform the financial services sector. With real-time insights, predictive modelling and enhanced customer experiences, our AI tools enable smarter decision-making, reduce risks and drive profitability – all while maintaining high standards of security and compliance.
Our AI-powered insurance software helps you overcome these roadblocks with automation, seamless integrations and intelligent insights.
Digital transformation in the financial services sector can often fail due to technical barriers or poor execution. Legacy systems can create integration challenges, leaving large-scale investments wasted and companies struggling to move forward.
Our low-code platform enables organisations within the financial services sector to accelerate their digital transformation. With Liberty Create, teams can quickly develop new applications and integrate them seamlessly with existing systems. This enables financial institutions to reduce costs, speed up implementation and achieve digital transformation with maximum return on investment.
As customer expectations evolve rapidly, many financial service providers find that their technology vendors can’t keep up. This leads to costly customisation, third-party fixes and long delays for software updates and new features.
With Netcall’s low-code platform, financial services can develop new features and custom solutions much faster, without relying on slow supplier roadmaps. Liberty Create allows teams to quickly build new applications, ensuring that financial institutions can meet customer demands swiftly and efficiently.
Many financial services are still reliant on manual processes and workarounds that not only increase operational costs but also elevate the risk of human error and compliance issues.
With the Liberty Platform, financial services can automate routine tasks and reduce the need for manual intervention. Solutions such as Liberty Create, Liberty IDP and Liberty Converse streamline workflows, improve data accuracy and ensure compliance, all while lowering operational costs and minimising human error.
Financial institutions often find themselves locked into rigid supplier roadmaps, limiting their ability to innovate and adapt quickly. This can delay key service improvements and make it difficult to integrate emerging technologies, such as AI, into existing systems.
With the Liberty Suite, financial services can take control of their innovation. Liberty enables internal teams to rapidly develop, test and deploy new services without waiting for supplier updates.
Standard software often doesn’t meet the unique needs of financial services, leaving institutions with the costly and time-consuming option of building bespoke solutions. These custom solutions can also be difficult to scale as requirements evolve.
Netcall’s low-code platform makes it easy to build bespoke solutions tailored to specific business needs without the cost and complexity of traditional development. With Liberty Create, financial services can quickly develop scalable applications, ensuring they can adapt to changing requirements without the significant investment of custom-built solutions.
“Adopting Netcall’s low-code solution allowed us to build the Notify Me App, which we use to engage with our members during disruptions to service. By allowing them to receive a text alert when a service is back, we avoid the inconvenience of them having to keep checking our website or app; and reduce calls in to our contact centres.”
Mark Pierson
Head of Group Incident Management, Nationwide
“Liberty Create is very intuitive and very, very easy to use. Our team picked it up very quickly. And it works absolutely perfectly from a proof-of-concept point of view as well. We can spin something very quickly – usually in a matter of hours. That speed of delivery creates momentum – coupled with agile problem-solving it has accelerated our learning, which has enabled us to achieve a level of proficiency very quickly.”
Matthew Hunt
Senior Technical Operations Manager, The West Brom Building Society
“Initially, we worked alongside the Netcall team, who started our delivery and then worked extremely well with us to handover to our small but very talented internal team. We’ve had very strong engagement with Netcall, from the CTO all the way down – we value this support and attention greatly.”
David Patterson
Head of Solutions & Delivery, HTB
The benefits of a unified digital transformation platform for building societies, banks and specialist lenders – beyond ‘just’ low-code.
Amid the rise of challenger banks, traditional financial services institutions have never been under more pressure to deliver the innovative and personalised service conferred by digital transformation. Many institutions struggle with how to achieve results. Low-code development offers an accessible conduit to digital transformation, with a host of other benefits.
The West Brom was beginning a digitisation journey to improve the customer experience. The West Brom saw the opportunity to appeal to new markets and demographics by enhancing customer journeys. But they would need to move much faster with development.
With robotic process automation, innovating as you go becomes an easy habit. Quick wins can light the way towards wider changes that deliver significant value.
Enhance customer experience with 24/7 AI-powered chatbots that provide instant personalised support while reducing costs and easing pressure on your team.
Unlock business benefits beyond compliance and accelerate transformation with process mapping.
Our capabilities are evolving at speed, enhanced by a growing partner eco system that includes niche specialists and global advisory firms.