Shaping Better Digital Services:

Working Better Together

A Local Gov Community Event 

In person | Wednesday 26th February 2025, 10:00am – 4:00pm

Annual Leave

Wednesday 26th February

2025

10:00am – 4:00pm

Carlisle Civic Centre, Rickergate Carlisle, CA3 8QG

Join us at Cumberland Council for a day of practical learning and peer collaboration. Connect with fellow local leaders in the heart of Cumbria as we share experiences with AI applications, discuss digital challenges and discover new approaches to citizen services.

The session will be led by Craig Barker, Senior Manager – Digital Innovation and Customer Experience and Kate Hurr, Assistant Director – Digital Innovation and ICT. This interactive gathering will feature council-led discussions, unconference sessions and real-world case studies. You’ll leave with practical insights, new connections and tested solutions from councils facing similar challenges.

Network with your peers, explore the Innovation Zone and continue conversations at our sponsored networking reception.

Agenda

  • 09:45am – Welcome note from Cumberland Council Andrew Seekings, Chief Executive Officer and Craig Barker, Senior Manager Digital Innovation and Customer Experience
  • 10:00am – What does future digital transformation look like for local councils? Hear from Newcastle City Council, Lancashire County Council, East Lothian Council and Gunn Stewart Solutions (Consultant for Local Gov)
  • 10:45am – Coffee break
  • 11:00am – AI in action: Next-gen solutions demo and discussions – Netcall
  • 11:30am – Liberty Create lightning round: Council challenges and collaboration hub – Share your innovations, hurdles and support needs in this rapid-fire session
  • 11:45am – Cross-council solutions exchange: Your digital toolbox meets collective wisdom
  • 12:45pm – Lunch and networking – Technical guidance corner with Netcall experts
  • 1:45pm – Deep dive: Unconference ideas explored – Taking your pitched solutions from concept to reality
  • 2:30pm – Digital transformation spotlight: Cumberland’s journey, a local gov reorganisation through Liberty Create – past victories and future horizons
  • 3:30pm – Closing remarks from Kate Hurr, Assistant Director
  • 4:00pm – Innovation after hours – Networking, refreshments and creative connections in the Innovation Zone (Sponsored by Netcall)

Sign up now and join us for an interesting discussion!

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Revolutionise Local Government

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Useful information

Driving Digital Transformation with Mounting Cost Pressures and Worker Shortages…How Can Councils Do It?

Local authorities in the UK have seen a 37% reduction in core grants since 2010 — and a near 38% reduction in staff since 1999. As a growing population places higher expectations on local government, councils have less people (and money) to service demands. The question has turned into one of survival, as a £2.4 billion increase in inflationary costs threatens to push many English councils into bankruptcy.

Book your place

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Thanks for booking your place. We will be in touch soon with more information.