On-demand
Mike Ward, Head of IT, takes us through the inspiring digital transformation journey of South Hams District Council and West Devon Borough Council. They used Citizen Hub to start small, think big and grow their digital capabilities, reshaping local councils by enhancing citizen engagement and streamlining public services.
In this webinar, you’ll learn:
Whether you’re a council leader, IT decision-maker, or a public sector innovator, this session offers valuable insights on using digital platforms to modernise public services. Learn practical steps to elevate citizen engagement in today’s digital landscape.
Mike Ward
Head of IT for South Hams District Council and West Devon Borough Council, Leading and delivering business change and transformation. Former .NET developer and DBA .
Accelerate your digital transformation with our low-code application development platform explicitly designed for councils
The importance of strong digital leadership in local government is not a new concept but one that’s recently become imperative. ‘Underfunded’ and ‘understaffed’ have long been words synonymous with the public sector, with local authority ‘spending power’ falling and staff numbers have dropped consistently since 1999. It seems we’ve finally hit a crisis point.
It’s with great delight that we welcome Lancashire County Council as a new member of the Netcall family. In line with our ongoing commitment to Local Government, this partnership highlights our shared vision of better digital experiences for citizens.
In 2000, less than 7% of the world had internet access. Fast forward to today and that figure rises to a whopping 63% — a fact that’s even more astounding as it includes emerging and developing economies — where 93% are on social media. Just think, most of us didn’t even know what that was in 2000.
