The South Hams Citizen Hub Story: Digital Transformation in Action

On-demand

Mike Ward, Head of IT, takes us through the inspiring digital transformation journey of South Hams District Council and West Devon Borough Council. They used Citizen Hub to start small, think big and grow their digital capabilities, reshaping local councils by enhancing citizen engagement and streamlining public services.

In this webinar, you’ll learn:

  • How to start small while planning for long-term scalability
  • Strategies for overcoming challenges in digital adoption
  • Expanding digital capabilities effectively and strategically

Whether you’re a council leader, IT decision-maker, or a public sector innovator, this session offers valuable insights on using digital platforms to modernise public services. Learn practical steps to elevate citizen engagement in today’s digital landscape.

Mike Ward

Head of IT for South Hams District Council and West Devon Borough Council,  Leading and delivering business change and transformation. Former .NET developer and DBA .

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Socitm helping drive modern public services

Sharing a vision of modern service delivery across the public sector, Netcall is delighted to be a 2023 executive sponsor of the Society for Innovation, Technology and Modernisation (Socitm).