Webinar – Prevent Outdated Processes and Improve Customer Journeys
In this on demand webinar, we address the critical issues of out-of-sync processes, quality gaps as well as the hidden costs of inefficiency.
On-demand
Discover how a process led approach not only improves citizen and tenant experience but also reduces costs and creates valuable insights
Principal Digital Analyst, Amisha Chauhan, from Lancashire County Council, takes us through how they are transforming their processes with our process improvement and mapping tool, Liberty Spark. Learn how you can use this powerful solution to uncover, optimise and analyse public sector processes.
Explore how to identify opportunities to:
The effective and connected way to rapidly document, analyse and continuously improve processes at scale. Liberty Spark, our process improvement tool, enables you to pave the way to identify where process efficiencies can be made through automating certain stages.
In this on demand webinar, we address the critical issues of out-of-sync processes, quality gaps as well as the hidden costs of inefficiency.
Discovering the value of process mapping in the NHS is an obvious step for many Trusts looking to address challenges. From improving patient communication and engagement to staff productivity and morale – the drive to spot opportunities for change has never been stronger.
In his latest blog post, John Clarke discusses the transformative power of process mapping in healthcare.