On-demand
Discover how a process led approach not only improves citizen and tenant experience but also reduces costs and creates valuable insights
Principal Digital Analyst, Amisha Chauhan, from Lancashire County Council, takes us through how they are transforming their processes with our process improvement and mapping tool, Liberty Spark. Learn how you can use this powerful solution to uncover, optimise and analyse public sector processes.
Explore how to identify opportunities to:
The effective and connected way to rapidly document, analyse and continuously improve processes at scale. Liberty Spark, our process improvement tool, enables you to pave the way to identify where process efficiencies can be made through automating certain stages.
Organisations must ensure their business processes are easy to read to avoid confusion and inefficiency. Inconsistent notation can lead to misinterpretation. Liberty Spark uses Universal Process Notation (UPN) to ensure clarity, making process maps easily understandable for all, preserving knowledge as employees and stakeholders change.
A blunt axe can cut down a tree, but a sharper blade will lead to far better results. It’s the same in every line of work – the tools we choose are central to the outcome, as well as our overall experience of getting there.
Take a look at the fundamentals of activity-based costing and some of the tools you can use in your business to understand your own costs.