On-demand
Discover how a process led approach not only improves citizen and tenant experience but also reduces costs and creates valuable insights
Principal Digital Analyst, Amisha Chauhan, from Lancashire County Council, takes us through how they are transforming their processes with our process improvement and mapping tool, Liberty Spark. Learn how you can use this powerful solution to uncover, optimise and analyse public sector processes.
Explore how to identify opportunities to:
The effective and connected way to rapidly document, analyse and continuously improve processes at scale. Liberty Spark, our process improvement tool, enables you to pave the way to identify where process efficiencies can be made through automating certain stages.
People are constantly double-checking work in organisations, and it can feel like a real waste of time. Often this is purely due to poor or overly complicated documentation that is difficult to read and understand. It might be a good idea however to verify what exactly needs to be checked for regulatory reasons and understand the recommended guidelines for this.
Unsure about RACI? You may have heard the acronym but if you are unsure – read Spark’s guide: What is RACI Responsibility Matrix to learn what it should be used for.
Let’s dive into the world of process mapping with flowcharts, their limitations, and some possible process map alternatives to consider. They may therefore seem to be the perfect solution to visually mapping your business processes – but there are challenges to solely relying on them.
