Discover valuable insights and network with industry leaders at our upcoming events, where innovation meets collaboration for a brighter future. Events range from virtual webinars to face-to-face sessions. We look forward to connecting with you soon!
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On Demand
Are you frustrated with costly, legacy digital solutions that create silos and hinder your ability to deliver the best citizen services? It doesn’t have to be that way. Join us to discover how municipalities like yours can accelerate digital transformation and improve service delivery.
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Our exclusive customer-only live webinar unveiling the latest AI-powered features of Liberty Converse CX.
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Balancing digital innovation with the diverse needs of social housing tenants is essential to effective communication
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From chatbots and virtual assistants to translation and sentiment analysis, AI has never been more important for boosting productivity, improving customer satisfaction and reducing costs.
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Discover how a process led approach not only improves citizen experience but also reduces costs and creates valuable insights in this on demand webinar
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ON-DEMAND: Get expert advice on how to gain a true 360-degree view of your tenants – ensuring their homes meet high standards — while actively listening to tenant feedback as you improve services.
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Hear first-hand Imperial’s vision of creating a single patient service centre (PSC) and how case management in the NHS is streamlining, centralising and standardising its outpatient service.
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In this on demand webinar, we address the critical issues of out-of-sync processes, quality gaps as well as the hidden costs of inefficiency.
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Discover webCAPTURE: Simple Automation with Govtech Solutions. See how Govtech makes revenues automation easy for councils. Watch the webinar for real-world examples, live demos, and how intelligent automation saves time and improves citizen services.
Chatbots are transforming how businesses connect with customers and streamline operations. Here’s how to get started with chatbots
Processes are valuable assets that describe how a business works. To avoid endlessly wasting time and money redoing what has already been done, all businesses should have a live process library that’s easy to use and easy to access for everyone. This blog will show you the steps on how to create a process library.
When it comes to housing innovation, it’s clear the sector is undergoing a fundamental shift. The ongoing challenges of rising demand, financial pressures, regulatory compliance and digital expectations have accelerated the need for smarter, data-driven approaches. What stands out is how technology, automation and better use of social housing data are no longer just ‘nice-to-haves’. They are essential to delivering efficient, tenant-focused services.
What is the cost of poor process management? It means you don’t know how your organisation is working and it won’t get better by itself. Here are the hidden and not-so-hidden costs of poor process management and how to fix them.
