Diagnostic booking
Streamline appointments for X-rays, CT and MRI scans. You’ll reduce manual processes and did-not-attends, while enhancing efficiency and the patient experience.
GOING DIGITAL WITH DIAGNOSTICS
Hear the Rotherham journey of transforming their Diagnostic operations
What you’ll get from watching:
- Hear from Rotherham NHS Foundation Trust on transforming and modernising their diagnostic booking service – from introducing a telephone system with an IVR, through to offering digital appointment management
- Understand the key drivers, lessons learned and how they have successfully implemented this innovative solution to benefit staff and patients alike
- The next steps in terms of scale and spread of the project – to include CDCs, the use of AI and regional integrations
- Take away an actionable plan for your trust to use to modernise your own booking service in diagnostics.
Read more:
Rotherham enhances patient access with launch of innovative digital diagnostic booking service
“We are excited to launch this innovative Diagnostic Booking Solution, with the aim to transform and modernise our diagnostic operations. The launch of this new application builds on our existing partnership with Netcall, where we’ve seen sizeable efficiency gains with outpatient digital appointment booking with Patient Hub. To continue this journey into the area of diagnostics makes complete sense.”
James Rawlinson
Director of Health Informatics, Rotherham NHS Foundation Trust
Speakers:
James Rawlinson, Director of Health Informatics
Steve Cheung, Head of Radiology
