On-demand
Complying with consumer standards means you’re expected to know about the tenants behind the doors of the homes you provide. Most importantly, you’re tasked with showing how you’re effectively using that information to enhance tenant engagement and evolve your business.
So, how do you balance the requirements for tenant engagement, quality housing, safety, fair access and financial sustainability?
Hear from housing expert Kate Lindley from Change Network about how to gain a true 360-degree view of your tenants – ensuring their homes are safe, well-maintained and meet high standards — while actively listening to tenant feedback as you improve services.
Kate Lindley, Co-founder and director of Change Network
What you’ll get from watching:
Make better decisions based on real-time tenant data – and use these insights to enable tenant-first policy and the delivery of remarkable tenant experiences
From artificial intelligence (AI) to real-time data analytics, the social housing sector is embracing more technology than ever before. While tech innovations are helping housing providers streamline operations and meet growing demands, technology is just a tool (not the goal).
Netcall is excited to welcome Optima Digital Solutions as strategic partners. On a mission to help the public sector build and transform their services, this new partnership is focused on automating manual, labour-intensive business processes to achieve savings, now and in the future.
Housing providers want their tenants to be safe, healthy and comfortable in their homes. To achieve this, they need to be proactive in managing and maintaining risk across their housing stock. And this includes damp and mould risk management.
