Webinar | Tuesday 26th November 2024, 11:00am – 12:00noon
Tuesday 26th November 2024
11:00am – 12:00noon
Webinar
Complying with consumer standards means you’re expected to know about the tenants behind the doors of the homes you provide. Most importantly, you’re tasked with showing how you’re effectively using that information to enhance tenant engagement and evolve your business.
So, how do you balance the requirements for tenant engagement, quality housing, safety, fair access and financial sustainability?
Kate Lindley, Co-founder and director of Change Network
In this webinar, we’ll explore how to effectively combine demand data, failure data and satisfaction data to enable housing providers to assess whether their policies are meeting tenant needs and regulatory expectations.
Hear from housing expert Kate Lindley from Change Network about how to gain a true 360-degree view of your tenants – ensuring their homes are safe, well-maintained and meet high standards — while actively listening to tenant feedback as you improve services.
Key topics we’ll cover:
Who should attend:
Housing professionals seeking to leverage data to meet regulatory standards, ensure tenant well-being, and drive ongoing improvement in social housing services.
Book your spot to hear how you can improve your tenant satisfaction.
Register here:
Make better decisions based on real-time tenant data – and use these insights to enable tenant-first policy and the delivery of remarkable tenant experiences
In today’s increasingly digital world, the importance of digital inclusion cannot be overstated, especially in social housing. With approximately 4 million adults in the UK living offline, the digital divide poses significant challenges for tenants who may struggle to access essential services and community resources.
The social housing sector is facing an unprecedented wave of regulatory reform, with new laws and guidelines aimed at improving tenant satisfaction, safety and operational transparency. find out how tech can help you navigate through these changes
From artificial intelligence (AI) to real-time data analytics, the social housing sector is embracing more technology than ever before. While tech innovations are helping housing providers streamline operations and meet growing demands, technology is just a tool (not the goal).
