On Demand
In this webinar recap, Graeme Maychell, Head of Service Solutions at GovtTech, shows how webCAPTURE transforms revenues processing. It works with Capita or NEC systems to automate up to 80% of routine jobs. These include council tax move-ins, move-outs and discounts. By reducing manual work, webCAPTURE helps teams focus on vital tasks like collecting revenue and supporting vulnerable residents.
Key benefits:
webCAPTURE is designed for councils looking to modernise its Revenues service. It’s fast to implement, transacts smoothly with your systems and requires little IT input.
Transform your service today. Watch the webinar now to see how Netcall and Govtech can make automation work for you.
Discover how webCAPTURE can revolutionise your revenues processing
In 2000, less than 7% of the world had internet access. Fast forward to today and that figure rises to a whopping 63% — a fact that’s even more astounding as it includes emerging and developing economies — where 93% are on social media. Just think, most of us didn’t even know what that was in 2000.
Local authorities in the UK have seen a 37% reduction in core grants since 2010 — and a near 38% reduction in staff since 1999. As a growing population places higher expectations on local government, councils have less people (and money) to service demands. The question has turned into one of survival, as a £2.4 billion increase in inflationary costs threatens to push many English councils into bankruptcy.
