On Demand
In this webinar recap, Graeme Maychell, Head of Service Solutions at GovtTech, shows how webCAPTURE transforms revenues processing. It works with Capita or NEC systems to automate up to 80% of routine jobs. These include council tax move-ins, move-outs and discounts. By reducing manual work, webCAPTURE helps teams focus on vital tasks like collecting revenue and supporting vulnerable residents.
Key benefits:
webCAPTURE is designed for councils looking to modernise its Revenues service. It’s fast to implement, transacts smoothly with your systems and requires little IT input.
Transform your service today. Watch the webinar now to see how Netcall and Govtech can make automation work for you.
Discover how webCAPTURE can revolutionise your revenues processing
For nearly 15 years, local authorities have had to face and manage the twin challenges of decreased funding while demand for statutory services increases (the services they are legally required to provide).
Amid budget cuts and a cost-of-living crisis, driven in part by the inflation rate, many already struggling local councils are finding it difficult to persevere with wider community impacts — like creating jobs, building homes, supporting businesses and investing in new infrastructure. So how do local authorities ensure long-term sustainability and cost savings?
The importance of strong digital leadership in local government is not a new concept but one that’s recently become imperative. ‘Underfunded’ and ‘understaffed’ have long been words synonymous with the public sector, with local authority ‘spending power’ falling and staff numbers have dropped consistently since 1999. It seems we’ve finally hit a crisis point.
