On-demand
Watch an engaging webinar and discover how to bridge the digital divide and leave no tenants behind
Housing sector expert Andrew Buckels from Waterstons shares his thoughts on why balancing digital innovation with the diverse needs of social housing tenants is essential to effective communication.
Hear Michael Beagin, Operational Support Officer at ForHousing, on how they’ve enhanced their tenant experience whilst meeting the evolving needs of their communities.
What you’ll get from watching:
Andrew Buckels Sector Lead for Social Housing at Waterstons
Would you like to find out more about digital inclusion in social housing? Read our blog by Andrew Buckels, Sector Lead for Social Housing at Waterstons
There’s a compelling argument for a strategic shift towards preventing arrears and, in turn, building long-term tenancies. Discover six reasons why fostering stable, lasting tenancies benefits tenants and housing providers — and how automation can help.
On Demand
Download the presentations featured in our recent housing webinar with Change Network and Clyde Valley Housing Association, and find out how you can design truly tenant focused responsive and reliable repairs services, and how digital solutions can help.
Originally implemented on the 1st of April 2023, the Tenant Satisfaction Measures (TSM) Standard aims to improve the lives of social housing tenants — making sure they are listened to, able to live in safe homes in good repair and their complaints are well handled.
