On-demand
Watch an engaging webinar and discover how to bridge the digital divide and leave no tenants behind
Housing sector expert Andrew Buckels from Waterstons shares his thoughts on why balancing digital innovation with the diverse needs of social housing tenants is essential to effective communication.
Hear Michael Beagin, Operational Support Officer at ForHousing, on how they’ve enhanced their tenant experience whilst meeting the evolving needs of their communities.
What you’ll get from watching:
Andrew Buckels Sector Lead for Social Housing at Waterstons
Would you like to find out more about digital inclusion in social housing? Read our blog by Andrew Buckels, Sector Lead for Social Housing at Waterstons
Complying with consumer standards means knowing your tenants – understanding the people behind the doors of the homes you provide. Most importantly, you’re tasked with showing how you use that information to enhance tenant engagement and evolve your business.
In today’s increasingly digital world, the importance of digital inclusion cannot be overstated, especially in social housing. With approximately 4 million adults in the UK living offline, the digital divide poses significant challenges for tenants who may struggle to access essential services and community resources.
On Demand
ON-DEMAND: Get expert advice on how to gain a true 360-degree view of your tenants – ensuring their homes meet high standards — while actively listening to tenant feedback as you improve services.
