Deliver Innovative Citizen Services and Empower your Teams with Netcall’s Liberty Platform

On-demand

Are you frustrated with costly, legacy digital solutions that create silos and hinder your ability to deliver the best citizen services? It doesn’t have to be that way.

Netcall has helped 140 UK municipalities save money, improve employee satisfaction and enhance citizen experiences. Now, we’re bringing these transformational capabilities to Canada.

Accelerate digital transformation

Discover how municipalities like yours can accelerate digital transformation and improve service delivery.

In this webinar, you’ll see how you can empower your teams to deliver cost-effective, seamless, integrated digital services for your citizens using Liberty platform.

What you’ll get from watching:

  • Automate your manual processes and empower your teams, whether in the office or in the field, to be more effective and deliver faster, better services to your citizens
  • Enhance employee satisfaction by centralising information, enabling your teams to serve citizens more effectively and find information they need quickly
  • Rationalise your application estate by replacing costly point solutions and data silos without having to pay more to do it
  • Deliver the full range of municipal services from permitting and building control to waste collection and more
  • Easily deploy AI and chatbots to manage citizen demand by quickly training an AI Virtual Assistant using your municipality’s website content and policies
  • Integrate with your legacy applications by leveraging our open integration approach to unlock the value of your existing solutions.

Whether you’re looking to modernise legacy systems or explore innovative ways to enhance both internal and citizen-facing services, this webinar will provide you with practical insights and strategies. Learn how you can achieve significant innovation rapidly and for much less than you might think.

Get our 9 Essential Tips for Public Services

Discover how UK local councils can save money, enhance services and streamline citizen engagement with our guide.

Digital solutions made simple

Accelerate your digital transformation journey without the high associated costs. Build meaningful citizen experiences and enable your staff to use connected workflows, data, and AI-powered processes.

Useful information

Driving Digital Transformation with Mounting Cost Pressures and Worker Shortages…How Can Councils Do It?

Local authorities in the UK have seen a 37% reduction in core grants since 2010 — and a near 38% reduction in staff since 1999. As a growing population places higher expectations on local government, councils have less people (and money) to service demands. The question has turned into one of survival, as a £2.4 billion increase in inflationary costs threatens to push many English councils into bankruptcy.

Waverley Borough Council | Driving their digital journey

To support their inclusivity and choice goals, Waverley wanted to provide several easy options for residents to contact the council. With limited resources and budget constraints, they needed a flexible solution that would allow for further development using existing internal resources.