On-demand
Are you frustrated with costly, legacy digital solutions that create silos and hinder your ability to deliver the best citizen services? It doesn’t have to be that way.
Netcall has helped 140 UK municipalities save money, improve employee satisfaction and enhance citizen experiences. Now, we’re bringing these transformational capabilities to Canada.
Discover how municipalities like yours can accelerate digital transformation and improve service delivery.
In this webinar, you’ll see how you can empower your teams to deliver cost-effective, seamless, integrated digital services for your citizens using Liberty platform.
What you’ll get from watching:
Whether you’re looking to modernise legacy systems or explore innovative ways to enhance both internal and citizen-facing services, this webinar will provide you with practical insights and strategies. Learn how you can achieve significant innovation rapidly and for much less than you might think.
Discover how UK local councils can save money, enhance services and streamline citizen engagement with our guide.
Accelerate your digital transformation journey without the high associated costs. Build meaningful citizen experiences and enable your staff to use connected workflows, data, and AI-powered processes.
Following the successful service consolidation and implementation of a new Netcall contact centre platform a few years before, the team was eager to harness the full potential of its integrated chatbot technology.
The importance of strong digital leadership in local government is not a new concept but one that’s recently become imperative. ‘Underfunded’ and ‘understaffed’ have long been words synonymous with the public sector, with local authority ‘spending power’ falling and staff numbers have dropped consistently since 1999. It seems we’ve finally hit a crisis point.
In 2000, less than 7% of the world had internet access. Fast forward to today and that figure rises to a whopping 63% — a fact that’s even more astounding as it includes emerging and developing economies — where 93% are on social media. Just think, most of us didn’t even know what that was in 2000.
