Deliver Innovative Citizen Services and Empower your Teams with Netcall’s Liberty Platform

On-demand

Are you frustrated with costly, legacy digital solutions that create silos and hinder your ability to deliver the best citizen services? It doesn’t have to be that way.

Netcall has helped 140 UK municipalities save money, improve employee satisfaction and enhance citizen experiences. Now, we’re bringing these transformational capabilities to Canada.

Accelerate digital transformation

Discover how municipalities like yours can accelerate digital transformation and improve service delivery.

In this webinar, you’ll see how you can empower your teams to deliver cost-effective, seamless, integrated digital services for your citizens using Liberty platform.

What you’ll get from watching:

  • Automate your manual processes and empower your teams, whether in the office or in the field, to be more effective and deliver faster, better services to your citizens
  • Enhance employee satisfaction by centralising information, enabling your teams to serve citizens more effectively and find information they need quickly
  • Rationalise your application estate by replacing costly point solutions and data silos without having to pay more to do it
  • Deliver the full range of municipal services from permitting and building control to waste collection and more
  • Easily deploy AI and chatbots to manage citizen demand by quickly training an AI Virtual Assistant using your municipality’s website content and policies
  • Integrate with your legacy applications by leveraging our open integration approach to unlock the value of your existing solutions.

Whether you’re looking to modernise legacy systems or explore innovative ways to enhance both internal and citizen-facing services, this webinar will provide you with practical insights and strategies. Learn how you can achieve significant innovation rapidly and for much less than you might think.

Get our 9 Essential Tips for Public Services

Discover how UK local councils can save money, enhance services and streamline citizen engagement with our guide.

Digital solutions made simple

Accelerate your digital transformation journey without the high associated costs. Build meaningful citizen experiences and enable your staff to use connected workflows, data, and AI-powered processes.

Useful information

Bracknell Forest Council | Emergency service efficiency

Serving almost a million residents, the Berkshire Emergency Duty Service (EDS) team responds to crisis welfare and safety situations when everyone else has gone home. To support this hardworking team, BFC needed a holistic solution with a person-based view to handle multiple case types with specific workflows.

Local Government Weathering the Storm: How to Ensure Long-term Sustainability

Amid budget cuts and a cost-of-living crisis, driven in part by the inflation rate, many already struggling local councils are finding it difficult to persevere with wider community impacts — like creating jobs, building homes, supporting businesses and investing in new infrastructure. So how do local authorities ensure long-term sustainability and cost savings?

Tewkesbury Council | Planning applications

Passionate about providing a better service to its citizens, Tewkesbury Borough Council is focused on identifying digital options for efficiency — through an ongoing service review focused on improving customer experience and back-office processes.