Deliver Innovative Citizen Services and Empower your Teams with Netcall’s Liberty Platform

On-demand

Are you frustrated with costly, legacy digital solutions that create silos and hinder your ability to deliver the best citizen services? It doesn’t have to be that way.

Netcall has helped 140 UK municipalities save money, improve employee satisfaction and enhance citizen experiences. Now, we’re bringing these transformational capabilities to Canada.

Accelerate digital transformation

Discover how municipalities like yours can accelerate digital transformation and improve service delivery.

In this webinar, you’ll see how you can empower your teams to deliver cost-effective, seamless, integrated digital services for your citizens using Liberty platform.

What you’ll get from watching:

  • Automate your manual processes and empower your teams, whether in the office or in the field, to be more effective and deliver faster, better services to your citizens
  • Enhance employee satisfaction by centralising information, enabling your teams to serve citizens more effectively and find information they need quickly
  • Rationalise your application estate by replacing costly point solutions and data silos without having to pay more to do it
  • Deliver the full range of municipal services from permitting and building control to waste collection and more
  • Easily deploy AI and chatbots to manage citizen demand by quickly training an AI Virtual Assistant using your municipality’s website content and policies
  • Integrate with your legacy applications by leveraging our open integration approach to unlock the value of your existing solutions.

Whether you’re looking to modernise legacy systems or explore innovative ways to enhance both internal and citizen-facing services, this webinar will provide you with practical insights and strategies. Learn how you can achieve significant innovation rapidly and for much less than you might think.

Get our 9 Essential Tips for Public Services

Discover how UK local councils can save money, enhance services and streamline citizen engagement with our guide.

Digital solutions made simple

Accelerate your digital transformation journey without the high associated costs. Build meaningful citizen experiences and enable your staff to use connected workflows, data, and AI-powered processes.

Useful information

Camden Council | Connected citizen views

Making a real difference across their community, Camden Council has a vision of giving its citizens a great customer experience, with more choice. To build a holistic, connected view of their citizens, they needed a new CRM system to gain insights into the needs of citizens.

Sevenoaks District Council | Driving digital service efficiency

Working hard to deliver quality customer citizen services, Sevenoaks needed a solution to better support their proactive omnichannel customer service strategy. With a focus on managing rising inbound volumes, their goal was to promote more self-service to improve the customer experience and ease pressure on existing resources.

Newcastle City Council | Digital grants processing

In a bid to make community grants more accessible to its citizens, Newcastle City Council needed a digital-first case management solution that could bridge multiple technologies, automate processes and deliver accurate reporting for compliance.