Govtech | Salford City Council | Embracing Digital Change and Optimising Automation
Salford’s Revenues Service identified operational challenges that needed to be addressed to clear a backlog, improve recovery rates and free up staff.
Are you frustrated with costly, legacy digital solutions that create silos and hinder your ability to deliver the best citizen services? It doesn’t have to be that way.
Netcall has helped 140 UK municipalities save money, improve employee satisfaction and enhance citizen experiences. Now, we’re bringing these transformational capabilities to Canada.
Accelerate digital transformation
Discover how municipalities like yours can accelerate digital transformation and improve service delivery.
In this webinar, you’ll see how you can empower your teams to deliver cost-effective, seamless, integrated digital services for your citizens using Liberty platform.
What you’ll get from watching:
- Automate your manual processes and empower your teams, whether in the office or in the field, to be more effective and deliver faster, better services to your citizens
- Enhance employee satisfaction by centralising information, enabling your teams to serve citizens more effectively and find information they need quickly
- Rationalise your application estate by replacing costly point solutions and data silos without having to pay more to do it
- Deliver the full range of municipal services from permitting and building control to waste collection and more
- Easily deploy AI and chatbots to manage citizen demand by quickly training an AI Virtual Assistant using your municipality’s website content and policies
- Integrate with your legacy applications by leveraging our open integration approach to unlock the value of your existing solutions.
Whether you’re looking to modernise legacy systems or explore innovative ways to enhance both internal and citizen-facing services, this webinar will provide you with practical insights and strategies. Learn how you can achieve significant innovation rapidly and for much less than you might think.
Get our 9 Essential Tips for Public Services
Discover how UK local councils can save money, enhance services and streamline citizen engagement with our guide.
