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Discover valuable insights and network with industry leaders at our upcoming events, where innovation meets collaboration for a brighter future. Events range from virtual webinars to face-to-face sessions. We look forward to connecting with you soon!

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On Demand

On Demand
Digital Inclusion in Housing

Digital Inclusion in Housing

Balancing digital innovation with the diverse needs of social housing tenants is essential to effective communication

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How Much Time Do You Waste Double-checking Work?

People are constantly double-checking work in organisations, and it can feel like a real waste of time. Often this is purely due to poor or overly complicated documentation that is difficult to read and understand. It might be a good idea however to verify what exactly needs to be checked for regulatory reasons and understand the recommended guidelines for this.

Insight to Engagement – The Value of Knowing your Tenants

Complying with consumer standards means knowing your tenants – understanding the people behind the doors of the homes you provide. Most importantly, you’re tasked with showing how you use that information to enhance tenant engagement and evolve your business.

Why UPN is best for process improvement methodologies  

UPN (Universal Process Notation) simplifies business process mapping through easy-to-understand visual diagrams. Unlike paper-based methods, UPN offers a standardized approach that ensures clarity and efficiency. Learn how UPN can transform your process improvement methodologies for better results.