How Liberty Spark helps NHS mental health services for children and young people in south London
A partnership of three NHS Trusts in South London embarked on a New Models of Care pilot in order to improve the experience of children and young people requiring inpatient placements in Mental Health Services. The partnership sought to reduce the distance that many children and young people, and their families, have to travel to these placements. The further from home a placement, the greater the impact on the wellbeing of the patient and their family.
Change Platform Consulting led a series of workshops to understand the current situation, develop a vision and then design future state processes. The workshops were facilitated using whiteboards and sticky notes along with Liberty Spark, our process improvement and mapping software, for the process capture and design.
“The team found the Liberty Spark approach both challenging and hugely valuable.”
Change Platform Consulting
These results demonstrate how the Liberty Spark approach and platform continually delivers value above and beyond the original project goals. It brings teams together and breaks down barriers in understanding very quickly.
52% – 90%
increase in total capacity
75% less
children staying out of area
12% underspend
against budget
Here’s how you can quickly and intuitively map any organisational process and then rapidly build them in Liberty.
Ocasa Homes was founded in 2018 and rapidly expanded to 80 staff, they needed to document processes to centralise crucial information.
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As part of their onboarding process, Cielo reviews a client’s current recruitment process, identifies improvement opportunities, aligns with best practice models. The introduction of Liberty Spark, our process discovery solution, led to an enhanced and improved user experience.
