Business process improvement that supports growth.
Highlight help businesses ensure they are getting the most out of their technology investments. The Highlight platform helps monitor apps, services and other resources and presents this in a meaningful, business friendly way.
The business has seen increasing growth as its solutions have become more relevant in an ever more complex world. With increased growth and ambitious targets came growing pains. The management team was faced with inefficiencies in cross departmental communications and processes.
Highlight turned to Liberty Spark, our process improvement and mapping software, for its ability to quickly understand how things are currently working, while keeping the team engaged.
“We needed to understand the current ways of working – to join up departments, provide a platform for measurement and capture process knowledge that was in people’s heads.”
Antony Bream
Managing Director, Highlight
“Liberty Spark helped to navigate us through the process of capturing and communicating the outputs. We also really liked the flexibility of the tool – we can automate certain workflows with triggers, reminders and progress tracking. We can catch product innovation ideas and prioritise them quicker, which avoids unnecessary time and effort investigating features that we may not end up developing.”
Antony Bream
Managing Director, Highlight
Using Liberty Spark to increase the Highlight team’s efficiency has freed up time for them to respond to the individual needs of each partner, to get new releases to market faster and to win more business.
2 months
to understand issues and realise change
Increased
team efficiency
Empowered
employees to make key decisions
With Liberty Spark you can quickly and intuitively map any organisational process and then rapidly build them in Liberty.
As part of their onboarding process, Cielo reviews a client’s current recruitment process, identifies improvement opportunities, aligns with best practice models. The introduction of Liberty Spark, our process discovery solution, led to an enhanced and improved user experience.
If Carte Blanche was to benefit from greater clarity and understanding of their processes, they would need to be clear on the current state of the organisation, before they started to make any changes. They used Liberty Skore, our process discovery solution, to embark on this initiative.
To differentiate A2Z from other cloud technology service companies, they wanted to show their clients a close look at their own business, think about where they are heading and realise what is slowing them down, it would be possible to show them what a real solution could look like.