Join our Team: Advance Your Career in Digital Software

Discover how to grow your career with Netcall. We offer remote-friendly opportunities and the chance to join a diverse and talented team of people on a mission to share knowledge, support each other and put our customers first.

We’ve been looking for you

We believe everyone should be empowered to unlock their true potential. When you join the Netcall family, you’ll be part of a supportive team of people who really care about your wellbeing and success. Commitment to going above and beyond means we work together to deliver the best service to our customers — and it’s why our loyal customers trust us.

Our values

Customer focus

Our customers are central to our success and a fundamental part of our identity. Providing exceptional customer service is at the heart of everything we do.

Innovation

Innovation is how we stay ahead in a rapidly changing world. It’s our commitment to embracing change, fostering creativity and consistently seeking new and better ways of doing things.

Integrity

Integrity is central to how we conduct ourselves in every aspect of our business. It’s a commitment to unwavering honesty, ethics and doing what is right, even when faced with difficult decisions.

Teamwork

Teamwork is the foundation upon which we build our success. It represents our unwavering belief in the power of collaboration and the idea that we achieve more when we work together as a unified team.

Why work at Netcall?

Join the Netcall team where working with us means more than just rewards. We empower our team members for personal and professional growth — in an environment where ideas are encouraged and innovation is at the core.

Learn, grow and thrive in a workplace with a strong professional culture that celebrates diversity and mutual respect. Learning matters here – so you’ll have the tools and support you need to achieve your ambitions.

We also understand the importance of balancing your career and personal life. With us your wellbeing matters.

But don’t just take our word for it, hear from our team members what it’s like to work with us…

Flexible working

Remote working, hybrid working and offices in Bedford, Poole, Cirencester and Brussels, if you want a change of scenery. We embrace the concept of flexible working, recognising its potential to enhance productivity, foster work-life balance and cultivate a positive work environment.

Innovation

We’re always on the lookout for fresh talent to join us on our innovation journey at Netcall. And it’s why we’re always exploring new ideas to do things better and wow our customers.

Growth

Embrace opportunities to learn, improve and expand your skills. We’re focused on helping you develop and achieve your growth goals.

Blog: 83% Employee engagement score

The perks

Life Insurance

Life Assurance

Perkbox

Annual Leave

25 Days Annual Leave, plus public bank holidays

SAYE Scheme

Pension Scheme

Pension Scheme

Wellbeing Programme

Wellbeing Programme

Remote Working

Remote Working

Recruitment Referral Scheme

Recruitment Referral Scheme

Financial Support

Professional Membership

Professional Memberships

Bike To Work

Bike to Work Scheme

Will Writing

Hear from the team

Jonathan - Managing Consultant

Jonathan

Managing Consultant

I’ve been with Netcall for over three decades. Starting out in core development and taken on a mixed role of Product Management, Consultancy and Service Delivery. I have been involved …

Rhianne - Project Accountant

Rhianne

Project Accountant

My Netcall journey began in 2008 as an Accounts Assistant, I joined the team in a junior role at the begin of my accounting studies. Over the years I have progressed within the team in numerous roles …

Scott - Solutions Architect

Scott

Head of Insurance Products

I joined Netcall as a Product Owner in September 2018, working in Professional Services. Having come from a much larger organisation, I was looking forward to working in a much flatter organisation …

Simon - Test Analyst

Simon

Test Analyst

I joined Netcall in 2008 as a Professional Services Engineer within the Operations team. During the five years that followed I was able to gain considerable technical experience installing systems …

Fabio - Head of Training

Fabio

Head of Training

I joined MatsSoft as a trainer in September 2015. At that time, MatsSoft was a fairly small software company in Bedford with an innovative product in a new market that I’d not heard of before …

Robert - Application Developer

Robert

Application Developer

Netcall has a great atmosphere and friendly employees, which has made it very easy for me to settle in to the work environment. I mainly work with the Development team but there is good …

Kathy - HR Assistant

Kathy

HR Assistant

In 2018, I joined Netcall as a travel co-ordinator in the Finance team, booking flights, hotels and everything in between for Netcall staff, as well as helping with the Summer and Christmas party …

Neil - Head of Information Security

Neil

Head of Information Security

My journey with Netcall began during the lockdown, where all interviews were conducted via video calls, as Head of InfoSec within the Netcall Operations Team. Interestingly, this remote …

Lee - Project Engineer

Lee

Senior Services Engineer

I began my journey at Netcall in March 2020, right at the start of the Covid-19 pandemic. Despite the challenging circumstances, I am proud to have been part of a team that worked …

Carl - Application Developer Team Lead

Carl

Application Developer Team Lead

In 2012, I took the decision to leave my job in IT support and joined Serengeti Systems team as a Junior Consultant. This was a varied role with tasks including on site installations, support …

Mihaita - Application Developer

Mihaita

Application Developer

As a graduate of Games Development, I have found Netcall to be a welcoming company with a cultural diversity amongst employees. My contribution matters and I get to share my …

Biser - Application Developer

Biser

Application Developer

Having transitioned from a completely different degree and career path, I likely required slightly
more support than others when it came to starting my role as an Application Developer …

John - Solution Specialist

John

Senior Solution Specialist

I began my Netcall career in 1995 when I joined Voice Integrated Products Ltd as an Installation Engineer. Over the following 27 years as the company has grown through mergers I have found …

Daniel - Site Reliability Engineer

Daniel

Site Reliability Engineer

My role allows me to work with a wide range of technologies and provides me with a near limitless potential for technical growth. No single day is the same. The best part of working for Netcall …

Ruth - Head of Project Management

Ruth

Director of Customer Services

My role allows me to work with a wide range of technologies and provides me with a near limitless potential for technical growth. No single day is the same. The best part of working for Netcall …

Creating a greener tomorrow

At Netcall, we’re putting words into action. From our organisational footprint to our Liberty platform, we’re all about putting sustainability front and centre. With Liberty, our customers are already saving resources and costs, as we move to the cloud to make a positive difference for the people we serve and the planet we live on.

Our strategy includes reducing and offsetting our Scope 1 and 2 emissions to achieve net zero this year – and our Scope 3 emissions by 2026 – then removing more carbon than we emit.

Career opportunities

Business Development Executive

We’re looking for Business Development Executives to join our Business Development team and provide remote business development support for their allocated prospect accounts in their assigned market.

Senior Application Developer

We are looking for a Senior Application Developer to join our busy Citizen Hub team. The role will primarily design, develop and implement custom software solutions using Netcall’s Liberty Create Platform.

Data Quality Tester

The Data Quality Assessor role ensures accurate correction and completion of Government claims forms for presentation to Benefits Systems. The role requires a high level of attention to detail and accuracy.

Ready to join our team?