Career opportunity
We’re looking for Customer Engagement Manager
This role is pivotal in providing a real value added service to our existing customer base ensuring they get the best out of their investment in Netcall’s Liberty solutions. As a natural relationship builder, you’ll understand each of our customer’s business objectives and challenges, ensuring you are across any issues they may have during the onboarding and implementation stage and on-going through the term of the contract.
As a customer advocate, and working cross functionally you will work with internal teams to manage issues, acting as a broker between internal and external parties and taking responsibility to bring matters to a successful conclusion.
For a full job description or to apply for this role, hit apply now. Include your CV in your email so we can get the conversation started.
“My role allows me to work with a wide range of technologies and provides me with a near limitless potential for technical growth. No single day is the same. The best part of working for Netcall is probably that I am able to take ownership for the work I am doing. I never feel that I am being micro managed. I also thoroughly enjoy working with everyone in my team, they’re all a great bunch of people from all walks of life”.
Daniel
Site Reliability Engineer
Netcall’s enhancements to our patient engagement Portal, Patient Hub, have significantly boosted letter read rates by 29%! Meaning more patients are engaging with important information, improving both safety and outcomes. Our ongoing commitment to feedback-driven improvements aims to reach a 70% read rate, ensuring even better patient experiences.
Netcall, a leading provider of AI-powered automation and customer engagement solutions, has today announced the appointment of Jaime Guercio as the company’s first-ever Senior Solution Consultant for adult and child social care.
Working with us means more than just rewards. Learn, grow and thrive in a workplace with a strong professional culture that celebrates diversity and mutual respect and an environment where ideas are encouraged and innovation is in our blood.
We embrace the concept of flexible working, its potential to enhance productivity and foster work-life balance
We’re always exploring new ideas to do things better and wow our customers
Embrace opportunities to learn and expand your skills – we focus on helping you develop and achieve your goals