Blog

Is Your Insurance Claims Process Fit for Zoomers?

Are insurance companies fully engaging with Gen Z? Although these ‘digital natives’ adore their tech, it’s vital to offer human empathy and other qualities as part of their customer experience in the claims process

How to Achieve Customer Experience Excellence in Housing

Key housing leaders came together for the first of our Change Network series of events, to discuss top advancements and strategies in the housing sector. Their goal: to shed light on critical aspects of customer engagement, service design and implementation.

Waiting Well in the NHS

Imagine a patient eagerly awaiting their appointment with a specialist, consumed by anxiety and uncertainty. Here’s why waiting well is so important for patients.

Low-code vs. No-code

Comparing no-code tools to the capabilities of Liberty Create, our low-code platform, are like comparing apples with oranges. They really are different solutions, aimed at solving different problems. 

Agile Alone Can’t Deliver Agility 

Is Agile failing to put the oomph into agility for your organisation? If so, there’s a reason why. But it’s possible to fire up your innovation once again.  

What is RATSI? 

Looking for a new way to describe roles and responsibilities (R&R)? We’ll take a look at how RATSI works and why we think it is so much better as an alternative. Plus why not download our guide to getting started with using RATSI and discover more for yourself.