90% of outpatient appointments require some form of diagnostic test, so any delay in these tests can lead to postponed treatments. This impacts patient outcomes. Against the backdrop of waiting lists of 7.6 million, diagnostic performance emerges as a critical concern.
This article explores the challenges of rental income collection, how technology can help and the indispensable features of effective automated income management.
To optimise the outpatient pathway in the NHS, it is crucial to focus on solutions that streamline communication, empower patients and ultimately improve the overall healthcare experience. By implementing innovative technology and tools, hospitals can better manage referrals, appointment bookings and post-appointment support.
Which technologies should UK insurers focus on – to get the greatest payback and transform the customer experience? Four big opportunities stand out.
Explore the vital link between process mapping and the assignment of roles and responsibilities within an organisation.
Low-code development doesn’t require a deep understanding of programming. Instead, you can build apps, interfaces and workflows using visual drag-and-drop tools, rapid prototyping and reusing existing code.
For nearly 15 years, local authorities have had to face and manage the twin challenges of decreased funding while demand for statutory services increases (the services they are legally required to provide).
Would UK insurers succeed in a penalty shoot-out – or blast the ball into the crowd? With customer service, you get few chances to win. Technology can be on your side or work against you.
What does your tech say about you? With a sprinkle of innovation, it’s possible for organisations to change perceptions and experiences overnight – from slow and awkward, to agile and relevant.
