Blog

How Long Does It Take You To Understand What To Do In a Process?

Even if you’ve been doing your job for years, there will always be parts of it that are complicated. All businesses have processes, policies and procedures to check  – making sure they are easy to understand and quick to check seems obvious but we find so many organisations struggle to make this a reality. 

What is Quality Improvement in the NHS? 

This blog will explore the importance of process mapping and improvement in Quality Improvement, why the NHS needs it, and how tools like Netcall’s Liberty Spark can facilitate these improvements.

How to Choose the Right Housing Management System 

In this blog, we will give you some tips on what to consider when choosing the right housing management system. We’ll also discuss whether a housing management system is the right choice for your business and what the other options might be.

How Much Time Do You Waste Double-checking Work?

People are constantly double-checking work in organisations, and it can feel like a real waste of time. Often this is purely due to poor or overly complicated documentation that is difficult to read and understand. It might be a good idea however to verify what exactly needs to be checked for regulatory reasons and understand the recommended guidelines for this.