Blog

There has been an increasing number of local authorities declaring effective bankruptcy. Find out how can councils save money and even avoid bankruptcy.

Discover how to tackle the vagueness of RACI that so many of us find so confusing and demonstrate easy ways of digesting the information, especially in large and complex documents. If you need a RACI alternative then read on to discover more. 

 A lack of quality data and insight into services is impacting how local authorities deliver outcomes to citizens. Discover how good and bad savings hinge on the long-term impact and sustainability of the savings measures. 

In today’s increasingly digital world, the importance of digital inclusion cannot be overstated, especially in social housing. With approximately 4 million adults in the UK living offline, the digital divide poses significant challenges for tenants who may struggle to access essential services and community resources.

As local authorities try to achieve more with less, low-code is emerging as a quiet success story in the UK when it comes to public sector digital transformation. This blog dig deeper and look at three reasons why more councils are using low-code platforms for many applications rather than traditional IT purchasing.

Discovering the value of process mapping in the NHS is an obvious step for many Trusts looking to address challenges. From improving patient communication and engagement to staff productivity and morale – the drive to spot opportunities for change has never been stronger.

In his latest blog post, John Clarke discusses the transformative power of process mapping in healthcare.

The social housing sector is facing an unprecedented wave of regulatory reform, with new laws and guidelines aimed at improving tenant satisfaction, safety and operational transparency. find out how tech can help you navigate through these changes

Netcall’s enhancements to our patient engagement Portal, Patient Hub, have significantly boosted letter read rates by 29%! Meaning more patients are engaging with important information, improving both safety and outcomes. Our ongoing commitment to feedback-driven improvements aims to reach a 70% read rate, ensuring even better patient experiences.