Ashfield District Council embraces digital transformation with Citizen Hub
Ashfield District Council’s digital transformation team aspires to make every service available to residents online. Serving four distinct community areas, they’re an ambitious and enterprising council with a clear vision. To achieve it, the team needed a solution that would enable them to build apps quickly without much technical support — delivering easy-to-use services with limited resources.
As a team, they discussed whether to buy ready-made solutions or create their own. Their preference was to build their own solutions, which they could do with low-code. They used Citizen Hub, which gives council users the power of Liberty Create low-code development to constantly improve services quickly and cost-effectively.
“We want to lead on digital, with solutions that are pleasing and accessible for customers, and we want to use cutting edge technology to make every service easy for customers to use.”
Vicky Green
Digital Programme Manager for Corporate Services and Transformation, Ashfield District Council
“We are prioritising the digital roadmap for residents and the team are currently working on a two-year Citizen Hub development plan. The plan is to replace more of our apps with Liberty Create low-code solutions.”
Vicky Green
Digital Programme Manager for Corporate Services and Transformation, Ashfield District Council
3
people to deliver
24/7
resident services
Increased
app sharing with other councils
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Scottish Forestry needed to move fast, making decisions to fulfil business needs and be fully operational. They trained some of their team on Liberty Create, our low-code platform, as the speed of developing would enable them to get systems configured quickly
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The council wanted a way to easily enable service teams to develop and maintain their own forms and apps, with no development experience and very little training – they decided to use low-code to build a no-code form builder app, called Form Builder.
