6 Benefits to preventing rent arrears with digital rent software

1 June 2024

Josh Mallender

by Josh Mallender

Securing a steady rental income in the dynamic social housing landscape is more critical than ever. Traditionally, housing providers have focused on chasing rent arrears reactively, but there’s a compelling argument for a strategic shift towards preventing arrears and, in turn, building long-term tenancies. Here are six reasons why fostering stable, lasting tenancies benefits tenants and housing providers — and how automation can help.

1. The cost of chasing rent arrears

Chasing overdue payments takes up valuable time and resources, perpetuating financial instability for tenants and housing providers alike. Rising arrears lead to the risk of more evictions. And it’s why automated income management tools like Rent-IQ are worth their weight in gold – helping to prevent tenants from getting to that point through proactive and preventative intervention.

2. Predictable income flows

Securing tenancies for the long term allows housing providers to forecast cash flows accurately. With predictive modelling features in rent income collection software like Rent-IQ, you can plan better and allocate resources accordingly. Explore the rent income collection challenge.

“Rising arrears lead to the risk of more evictions. And it’s why automated income management tools like Rent-IQ are worth their weight in gold – helping to prevent tenants from getting to that point through proactive and preventative intervention.”

3. Reduced turnover costs

High tenancy turnover rates have a significant cost. Minimising vacancies by sustaining long-term tenancies reduces costs associated with advertising, tenant screening and property preparation. And of course, when properties are vacant, providers aren’t receiving any rental income.

4. Maintenance and property upkeep

Tenants committed to long-term tenancies tend to care for properties better. Fewer repairs and refurbishments save time and money for housing providers. Learn about repairs from top housing sector experts.

5. Social cohesion and community development

By providing secure, affordable housing over extended periods, we create a sense of belonging and community. Rooted residents invest in their neighbourhoods, participate in local initiatives and build meaningful relationships. Community cohesion enhances overall quality of life and attracts prospective tenants.

6. Employee wellbeing: a strategic advantage

Beyond financial gains, promoting long-term tenancies positively impacts employee wellbeing. Here’s how:

  • Reduced admin: Automation tools like Rent-IQ employ predictive analytics and proactive communication to enable housing teams to focus on more meaningful tasks.
  • Job satisfaction: When your team deals less with rent arrears and fewer difficult conversations with tenants, they experience greater job satisfaction. Happier employees contribute to a healthier work environment.
  • Greater levels of tenant engagement: Employees who spend less time chasing arrears have much more time available to focus on the more positive aspects of tenant engagement.

“Beyond financial gains, promoting long-term tenancies positively impacts employee wellbeing.”

Investing in preventative measures to avoid rent arrears not only secures a steady income but also builds stronger, more resilient communities. With the help of powerful technology and a proactive approach, tenants and housing providers can thrive in a stable, supportive environment.

See how Rent-IQ can help you prevent tenant arrears and drive proactive communication through automation.

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